Thanks, Fernando.

I was able to figure out the part with granting full control to the tempReports folder this morning and that resolved the issue on our staging server, but we're still receiving the error in our production environment.  Both are English environments.

We have a couple printers configured on both machines as well.

Are there any other suggestions?

Here is the error:

System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.Exception: Printer does not support Letter papersize. Please use PaperKind.Custom in your PageSettings or specify a papersize supported by the current printer ---> DataDynamics.ActiveReports.ReportException: Printer does not support Letter papersize. Please use PaperKind.Custom in your PageSettings or specify a papersize supported by the current printer