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Hello Crosslight Support,
the new barcode scanner for iOS behaves not satisfying. It takes about 10 seconds to recognize a simple qr code. On Android it is extremly faster.
When I am in the scan mode, how can I cancel and go back to the view I started. Right now, I can only close and restart the app which is not very user friendly.
Thanks,
Thomas
I enclosed a video which shows how the iOS Barcode-reader sample is used to scan a simple QR code which containing: "Thank you for using Crosslight BarcodeScanner" string.
Common problems that may occur when using Barcode reader are:
In the scan mode, there are two buttons on the upper-left and upper-right corner. They are: Flash button and Cancel button. In the last part of attached video (after QR code scan demo), shows the cancel button is being pressed.
Hope this helps.
Hello Yudi,
I tested the Barcode Scanner Sample on a device with iOS 7. There is no cancel and no flash icon visible. Clicking on the area where the icons should be, the flash is activated or the scan view is cancelled.
Please, check out yourself. It seems it is once more a iOS 7 specific problem. I know it is not the lastest iOS version, but there are still a lot of people who use it and it would be nice if Crosslight was tested against it and not only iOS 8.
... looking at that video, are you using a 3rd party to show the screen of a physical device? If so, are you able to control the screen from Mac or you were controlling the device itself?
I use Reflector 2 on Mac. It allows me to mirror the content of my physical device, iPhone 4s running iOS 8.4.1. Everything we do on our device can be wirelessly sent to Reflector.
Thank you for the report. I will investigate this and let you know the result as soon as possible.
any news about the missing icons on iOS 7???
Sorry for the delay in sending this.
... There is no cancel and no flash icon visible. Clicking on the area where the icons should be, the flash is activated or the scan view is cancelled.
This problem has been forwarded to Crosslight development team. The report is filed under CROS-892.
Today, the team has tested several nightly build of Crosslight. I'll provide the hotfix as soon as the problem resolved.
Updated on September 1, 2015 1:30 AMReason: Update status of CROS-892
I tested the barcode-reader sample with the attached hotfix (nightly-build) and found that the missing icon/image problem is no longer persist.
Please have the attached nightly-build evaluated on your end and let me know whether it helps or not.
the provided hotfix solved the problem.
Thanks,Thomas
Glad to hear the good news.
The hotfix is now available in our git.
Should you need further assistance or run into any problems regarding our controls, feel free to post it into our communitiy. We would be happy to assist you again.
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