Please submit any bugs or product issues to webgridentsupport@intersoftpt.com
When submitting the bug report, make sure you have following information to avoid multiple communication roundtrip:
- Product Edition (if applicable)
- Full Product Version. Eg: 7.0.7200
- Browsers (with Full Version, including Service Packs or HotFixes if any)
- Operating System (with Full Version, including Service Packs or HotFixes if any)
- Development Environment Products
- Development Environment Versions
- Affected Machines: Development, Production Server or Both
- Monitors: Single or Dual
You also might need to provide issue-specific information such as:
- Current result/behavior
- Expected result/behavior
- Steps to reproduce
- Working/Compilable Samples
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