User Profile & Activity

Questica Support Member
Page
of 13
Posted: March 20, 2017 9:06 PM

Hi Yudi,

I indicated this on another thread, but I have several versions of my app that use WebGrid 9. Please provide a fix for WebGrid 9, and a timeframe for when I can expect the fix. I need to inform my customers not to use these browsers until you can provide a fix.

Thanks.

I also have several versions of my app that use WebGrid 9. Please provide a fix for WebGrid 9, and a timeframe for when I can expect the fix.

Posted: September 2, 2015 2:19 PM

I am running the webcombo version 6.0.7200 and this is still an issue.  There is no reason for a small problem like this to continue for over a year.  Can we get a fix quickly please.

My grid config is:

<ISWebGrid:WebGrid id="_grid" runat="server">
<RootTable DataKeyField="xNodeID" DataMember="HierarchySummaryM">
<SelfReferencingSettings
Enabled="true"
ChildDataMember="xParentNodeID"
ParentDataMember="xNodeID"
ExpandColumnMember="xNodeDescription"
/>
</RootTable>
<LayoutSettings>
<ClientSideEvents OnRowContextMenu="trees.onGridContextMenu" OnAfterResponseProcess="trees.onAfterResponseProcess" />
</LayoutSettings>
<FlyPostBackSettings PostInputControls="true" />
</ISWebGrid:WebGrid>

On the InitializeLayout event, I have:

base.InitializeLayout(sender, e);
e.Layout.AutoFitColumns = false;
e.Layout.AutoWidth = true;
e.Layout.SizeWidthBy = -20;

If I try loading the page in IE11 with IE9 *emulation*, i get quite a few js errors from ISRes.axd and the grid does not populate with data:

Object doesn't support property or method 'attachEvent' -mostly of these
Object doesn't support property or method 'createStyleSheet'
Unable to get property 'Asynchronous' of undefined or null reference






I'm waiting for a response to this thread from intersoft support. It's been over a week since I posted the question. Is there a phone number or some way to contact support directly or escalate an issue?

Posted: July 17, 2015 7:34 PM

Hi John,

I'm not part of Intersoft and often am here actually reporting issues, but I recently had issues in IE11 with WebCombo's in Grids and I resolved it by adding RenderingMode="HTML5" to the webcombo markup.

Not sure that will solve your problem, but thought I"d toss it out there for you since they haven't gotten back to you.

Cheers.

Thank you :) That seems to work. Collapsing all the children on update definitely seems to be the best of all the options provided.

Yudi, is there a support number I can call to discuss further options for this issue? Or have you found any other solutions? I need to deliver this to a customer shortly.

Performance is a definitely a concern, so if at all possible, I would like to avoid using the LoadOnDemand. Is there a fix without using LoadOnDemand? Some kind of javascript fix or something?

Also, probably related to the same original issue, if I edit a parent row and then start editing a child row to that parent the whole page freezes, not just the grid. There is no recover except refreshing the page.

Thanks for the quick response.

I tried seting LoadOnDemand to true and the child nodes no longer auto-expand.. however, there are 2 other issues that are raised. The grid is much slower to expand *and* the lowest level child nodes have a '+' icon until I try to expand them (at which point the remove themselves).

Do you have any further suggestions?

All times are GMT -5. The time now is 4:04 PM.
Previous Next