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Lili Khiung Member
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Posted: June 7, 2011 5:13 AM

Hi Peter,

We are currently testing your issue using the latest fix. Here I attach the video to show the issue is not replicated anymore following the step by step of both scenario that you wrote on your very first post using your provided sample. Please check if I already test it the way you find the issue. If not, could you make a video to show how you reproduce the issue so I could test it again on my end?

Thank you.

Regards,

Lili

Posted: June 7, 2011 3:40 AM

Hi Javier,

I will try to follow up the issue to our developer. I will inform you if there are any update about the issue.

Regards,

Lili

Posted: June 6, 2011 11:41 PM

Hi,

The Virtual Directory (IIS) Setup is orange usually caused by a warning. Have you installed the IIS in your machine? But the IIS should not have affect on our sample, because we use FileSystem type.

About the error message, I think your machine needs a proxy setting, that's why the error message could not be sent.

Please check those issue before re-installing our products and inform us about the result.

 

Regards,

Lili

Posted: June 6, 2011 10:32 PM

Hi,

I have tried your sample. But it worked fine in both IE8 and IE9. I also attacht the video. The video using IE9, but in IE8 the result is just the same. I can't replicate the issue on my end.

Regards,

Lili

Posted: June 6, 2011 4:52 AM

Hi Jonathan,

I have difficulties to replicate your issue on my end. Could you make a simple runable sample? Also, if the problem is occationally occur, we need to know in what circumstances the issue occurs because I can't check the issue if I can't replicate it. It would be better if you could provide a simple runable sample. That would really help.

 

Regards,

Lili

Posted: June 6, 2011 4:46 AM

Hi,

Your feature request has been submitted, but for now there hasn't been any update from the developer about your feature request. We will inform you if we get any update from the developer as soon as possible.

Regards,

Lili

Posted: June 6, 2011 4:46 AM

Hi,

Your feature request has been posted, we haven't got any update from the developer about your feature request. We will inform you if we get any update from the developer soon.

Regards,

Lili

 

Posted: June 6, 2011 2:56 AM

Hi Mike,

I have tried those samples in 64bit Windows 7 with Firefox4 and Chrome11. But I still couldn't replicate your issue. Does the error occur after the first load? Or is there any specific step to make the error occur? Maybe you could make a video of how you produce the error so that I could follow your step to replicate the issue on my end, because I can't replicate it here.

 

Regards,

Lili Khiung

Posted: June 6, 2011 12:02 AM

Hi,

Deeply apologize for the late response. Using XHTML doctype, it would be better if add this code in the HTML tag, body tag, form tag, and div tag:

style="height:100%"

Here's I attach the sample for you.

 

Hope it helps.

 

Regards,

Lili

Posted: June 3, 2011 4:19 AM

Hi,

I can't replicate your issue here. Could you give me a simple runable sample? Also could you explain how to reproduce the issue or in what condition the issue occur since you said it was only for certain user and what you mean by freezing?

 

Regards,

Lili Khiung

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