... When the browser is set to Turkish, it either shows a license error, or it shows no data.

I started my investigation by set the browser's language (IE 11) to Turkish. Following step-by-step shows how the browser's language is set to Turkish.

1. Open IE 11 browser.
2. Access Tools menu (Alt + X) and select Internet Options.
3. In General tab, press the Language button (located under Appearance group.
4. After Language Preference dialog appear, click Set Language Preferences.
5. Add Turkish language and set it as the primary language (by moving it at the top of the list).

Next, restart the browser and open a page containing WebGrid. Everything worked smoothly and the reported problem was not reproducible.

Should you find anything that I might miss during my attempt to replicate the problem, please let me know.

Hi

We Need help on this issue.  We have bought a support package and need to schedule time for someone to work with us.  How can we get someone on this case for us?

Eric Hanig

Hello Eric,

Sure. Can we schedule your time using our timezone GMT+7 between 9am to 5pm? Our team is currently available between that time, since we have tight deadline on our Premier Studio 2016 release at the end of this month.

Let me know if this time works for you, and let me know what time you are available in our timezone. I will arrange one support to assist you accordingly.

Thank you.