Intersoft Solutions - Community - WebGrid Enterprise - web Grid doesn't render properly on IE10 when using grouping

Posted: September 10, 2013 8:12 PM in response to Bernard Xiang

Hi Bernard,

Thank you for your reply. I can only make it work, if I'm using compatibility mode which is not desired solution for us.

I set doctype to html and webgid doctype to HTML5 on Grid example and it doesn't fix rendering unless I turn compatibility mode on! basically the only way I can fix this issue is having IE Document Mode= IE7.

Is this the same behaviour you have or do you see any other reason for it?

thank you again for helping us on this issue.

Bernard XiangMember

Posted: September 10, 2013 10:17 PM in response to Oliver Brayshaw

Hi Oliver,

Actually, this matter doesn't happen in our local end using HTML5 doctype and our new WebGrid version. The GroupBox rendered correctly in IE10 in standard document mode without using compatibility mode. However, our control is not designed for compatibility mode because it will request the browser to render in old rendering method. Maybe if possible, could you give me a simple sample to replicate this issue in our local end or steps to replicate this issue? It will help us to resolve this issue because I need to trace where the problem comes from. I also attach my screenshot here. Look forward to hear any feedback from you so I can help you further.

Regards,
Bernard

1 attachment

WebGrid_Grouping.png

intersoft_Grid8_grouping_Rendering_Issue.zip

Posted: September 13, 2013 3:25 PM in response to Bernard Xiang

Hi Bernard,

Thank you for your reply. I attached a website that replicate this issue. This is actually simplified Intersoft sample and behaves same as our website. As you can see, doctype and RenderingMode is HTML5.

We really appreciate your feedback.

Thanks,

1 attachment

Bernard XiangMember

Posted: September 16, 2013 11:01 PM in response to Oliver Brayshaw

Hi Oliver,

I can replicate your issue in here. Maybe there's regression in WebGrid that make this issue happen. This issue only happen if grouping is defined in initialize state. I have added this issue as Work Item #1560. I will let you know any news regarding this work item. Thank you for your valuable feedback.

Regards,
Bernard

Posted: December 11, 2013 5:56 PM in response to Bernard Xiang

Hi Bernard,

Is there any update regarding work item 1560? we relay on this feature in several places and waiting for your fix.

Thanks,

Bernard XiangMember

Posted: December 11, 2013 11:08 PM in response to Oliver Brayshaw

Hi Oliver,

This issue is still on our queue. I will ask our developer team and move this issue as critical issue. I will let you know if I heard any news regarding this work item from our developer team. Hope this helps.

Regards,
Bernard

Posted: December 12, 2013 7:27 PM in response to Bernard Xiang

Thank you Bernard,

Do you think, you can give us any time estimate for the fix?

Thanks,

Bernard XiangMember

Posted: December 15, 2013 8:35 PM in response to Oliver Brayshaw

Hi Oliver,

I will follow up our developer team to deliver this hotfix at the end of December. I will also let you know if this hotfix has already available. Sorry for this inconvenience. Hope this helps.

Regards,
Bernard

Posted: January 9, 2014 12:58 PM in response to Bernard Xiang

Hi Bernard,

Any update about this fix? we really looking to have this fix as soon as possible.

Thanks,

Bernard XiangMember

Posted: January 9, 2014 9:25 PM in response to Oliver Brayshaw

Hi Oliver,

I think it has been fixed in our latest hotfix. Please update your assemblies and please let me know if this issue still occurs in your local end. Hope this helps.

Regards,
Bernard