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Hi There,
I've two issues that I really need you urgent attention to fix.
1- I've my development machine was crashed, and I didn't have a chance to delete my license key from that machine. Now I'm locked as you guys thinking I've my license installed while that is not the case, as of now I can't install my license on my new development machine!!
2- I deleted my license from one of my servers temporary to be able to do some work on my new development machine. So I was able to add all my components license after I've deleted them from my old server (which I still need to put these license back on that server after you fix the fist issue), I faced another issue which it still complaining that one of my components (WebTextEditor) exceeded my license, but the rest are ok!! I'm certain I don't have it somewhere else.
Please I really need to fix those two issues ASAP, as it effect my production on my project.
I sent before an email to accounts@intersoftpt.com, but I got no response. So please guys I need to fix this.
Please let me know if you need my Intersoft ID so I can email it to you.
Also I've another question, how can I have my application installed with only putting the runtime licnse? I always need to put my development licnse on the application server.
Regards,
Maged
Hello Maged,
Please kindly check the license now. You should able to use it again.
Regards,Handy
Thanks for your reply and instance hlp.
I think I still having problem with WebTextEditor and WebTreeView components.
I also have a very important question and I wish if you can answer it to me.
How can I apply the runtime licsnes at the client server without the need of the License Key?
When I try to install my application on the client server, and if I put in the web.config file Runtime License Key, I alsways need to first install Intersoft application from the web, and then I still need to add my License Key to it, otherwise it will keep popping up message to the users that they are running a trial version. Is there any way to just use the Runtime License Key ?
Thanks,
If you want to deploy your application, you would not need to install Intersoft program/product in the machine. Otherwise, you would get a pop-up trial regarding the registry because it has not been licensed by your license key.You only need RunTime license key.To insert RunTime license key, you can manually add in your web.config.
Or, in development machine, use deployment manager. Then, you only need to x-copy the project and deploy in your deployment project.You can see how to use deployment manager by following this link.
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