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Peter Jones Member
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Posted: June 20, 2011 10:56 AM

Hi Lili,

Good News

The fix you emailed me today  webgrid version  *.431

Worked in the test grid   we were using to replicate the problem.

Deployed fixed grid to a test copy of our live application.

We are not longer having the grid vanish on postback for the same screen widths as the live site.

We will need to perform further tests to make sure the problem has not "moved" but  all is looking good at the moment.

we were very very close to pushing the "purchase" button on telerik radgrid component.

Very happy the problem is fixed at last. but less happy about the length of time to generate this as we have spent a significant amount of resource looking at another solution.

 

thanks

 

Peter

 

 

 

 

Posted: June 9, 2011 5:05 AM

Hi Lili,

Just so you and the developers are aware.

I still get the same problem occurring at 768px and 772px provided in the original errors document I posted on 22 March so I do not think any part of the problem was solved by the latest version of the webgrid.

This is not surprising as a do not think anybody on the development team has tried to reproduce in a development environment  or identify what is causing the problem. hoping that the latest version mysteriously fixes the problem is just wishful thinking.

 

On this test grid the problem appears minor but is a larger problem on the real world grids.

In this grid i have "only" found 3 points  but there may well be lots more. i'm not going to resize by 1 pixel and retest for each possible scenario.

As i have said before this is linked to widths of columns. changing a column width pushes the problem elsewhere.

If the dev team can understand the problem and provide feedback on how i can side step the issue until a fix is available then great. Of course a fix is even better. Here’s hoping.

 

I currently have little confidence that anybody beyond 1st line support has any interest in addressing this issue. I suspect the only feedback i'll recieve is that it is with a developer (being ignored).

<rant over>

 

thanks

 

Peter

 

 

Posted: June 8, 2011 8:04 AM

Hi Lili,

I downloaded a trial of the latest version also and replicated the issue with these dlls

Attached is a video

hopefully this should be enough for you to reproduce. You managed to reproduce before and nothing has changed.

In this particular grid it only seems to occur in 1 window width 799px

In live grids is is occuring on multiple window sizes.

Posted: June 7, 2011 5:42 AM

Hi Lili,

thanks for the response.

I will see if we can generate a video. need to find some software 1st.

I to not think the video you have recorded would necessarily generate the error.

any resizing before a postback will not cause the problem. also it is only for specific window widths.

very unpredictable.

i have to perform the following steps to reproduce

 

1) resize window width by a few pixels

2) refresh page.  e.g. goto address bar and press enter  to trigger load event

3) postback event (click button)

4)  go to  1) and repeat until grid vanishes.

 

The grid vanishes at a number of window widths in out software.

 

I will pull down the latest software as a demo and try to reproduce again.

 

 

 

 

Posted: June 3, 2011 5:24 AM

Hi,

 

two months on has the problem been investigated?

Any feedback?

 

any Fix?

Posted: April 19, 2011 6:43 AM

Hi Lili,

Is there any further information on when or if this has been looked at.

As far as I can see it is a month since this we raised this issue an we have no idea if it can even be fixed.

We are now at a point where I am being asked to investigate other products that are more stable.

 

Peter

Surely you do not need to used the datasource control.

All your samples are hard coded datasource controls coded in the aspx page so not very helpful for my situation.

 

Fortunately with some digging i found out somebody else had the same issue and this solution seems to work.

http://www.intersoftpt.com/Community/WebGrid/Error-after-DeleteRow-event---Cannot-perform-this-operation-on-a-row-not-in-a-table/

I still think is is odd that the rowstate for the data row is updated when the  updateRow event is fired but not when the DeleteRow event is fired.

 

thanks

 

Peter

 

Do you have any update on  when a fix for this will be available. Our users are apparently using the cell select functionality to copy data from individual cells

 

thanks

 

peter

Posted: March 30, 2011 8:10 AM

Hi Lili,

Is there any information on when we can expect a fix for this. This is increasingly becoming an issue with our clients and is holding up the roll out or out upgrade to the rest of our servers.

I need to feedback some timescales to my director.

also is there anything i can do in the meantime to work around this problem and limit the impact.

obviously turning off autofitcolumns  will do this but this but we need this feature.

 

thanks

 

Peter

Hi

 

I have just tried the  webgrid sample  PreviewRowDisplay.aspx

i set  CellClickAction

="CellSelect"

 

and i get the java script error fired. this occurs if button added or using refresh

 

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