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Lili Khiung Member
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Posted: March 30, 2011 2:09 AM

Hi Zhang Li,

I am sorry that for this moment the Maxthon browser is not supported yet. Currently, we only support IE, Firefox, Safari and Chrome browser.

 

Regards,

Lili Khiung

Posted: March 30, 2011 2:04 AM

Dear Customers,

Our control will certainly support IE9. Currently, we are retesting our controls in IE9. We will ensure that all our controls support IE9 in the upcoming release (2011 R1).

Regarding the issue in live demo, this is an issue in IE9 browser itself. IE9 has a critical issue where the standards mode was  incorrectly chosen although the page doesn't supposed to use standards mode. This bug has been filed in Microsoft as attached in the image. To try the sample at the time being, you have to open the sample in a new window. To do this, click the "Open in New Window" button. We will display a friendly message in the upcoming release to avoid the confusion.

 


Regards,

Lili Khiung

Hi Jim,

You need to add some code in your button_click event. Please see the sample that I attach for you.

 

Hope it helps.

 

Regards,

Lili Khiung

Posted: March 29, 2011 10:40 PM

Hi John,

Here's another workaround to achieve your scenario that I made through the javascript code:

 

<script language="javascript" type="text/javascript" id="WebGrid1_OnColumnSort">
		<!--
        var i = 0;
		function WebGrid1_OnColumnSort(controlId, columnObject)
		{
			var WebGrid1 = ISGetObject(controlId);
			if (i == 0)
            {
			    columnObject.SortOrder = "Descending";
			    i = 1;
			}
			else if (i == 1) 
            {
			    columnObject.SortOrder = "Ascending";
			    i = 2;
			}
			else if (i == 2) 
            {
			    columnObject.SortOrder = "None";
			    i = 0;
			}
			return true;
		}
		-->
</script>

 

Hope it helps.

 

Regards,

Lili Khiung

Posted: March 29, 2011 7:04 AM

Hi Xu Guochun,

Have you try to enable the PagingDetectPartialGroupRows property? You can enable it in WebGrid.Designer > Popular Settings > Automatically detect partial grouped rows (for classic paging). Please inform me about the result.

Hope it helps.

Regards,

Lili Khiung

Hi Siva,

 

We tried your sample in IIS7 and windows server 2008. But to help you solve your problem, one of our technical support member will collaborate with you and he will be in charge to give you further assistance for your issue.

 

Regards,

Lili Khiung

Posted: March 29, 2011 2:53 AM

Hi Dasha,

WebGrid 7 has been enhanced to be fully supporting IE9. You had mentioned about javascript issue in IE9 when using WebGrid 7, may I know what is the error detail? Could you direct me on how to replicate your issue, so that I could investigate the issue further on my end?

Intersoft 2011 R1 is scheduled to be released in this April 2011. And, we will deliver our products to be fully compatible with IE9 browser. We would really appreciate if you could help us pointing out the issue that you found. Therefore, we could enhance our WebGrid control in this release.

 

Regards,

Lili Khiung

Posted: March 29, 2011 2:38 AM

Hi John,

 

I am really sorry but for now, there is no property to change the sorting type order when you click the column header. But other way, you can right click the column header so that you can straight choose the order type that you want.

 

Regards,

Lili Khiung

Hi,

 

FYI, We have discontinued all the old products support include WebGrid 3. We never tested to install WebGrid 3 in windows server 2008. But personally, I think it could not be installed. The old installer used old script which is unable to run in newer windows version. I suggest you to upgrade into WebGrid 7 because it supports fully IIS 7 and the latest windows version.

 

Regards,

Lili Khiung

Hi Siva,

We've been testing your sample, but it worked successfully. Please try to remove the other ActiveReports in your BIN folder because it might crash with our ActiveReports:

ActiveReports.dll, ActiveReports.HtmlExport.dll, ActiveReports.PdfExport.dll, ActiveReports.RtfExport.dll, ActiveReports.TextExport.dll, ActiveReports.TiffExport.dll, ActiveReports.Viewer.dll, ActiveReports.XlsExport.dll

 

For the deploying problem, you can try to use ASP.NET v4.0 or ASP.NET v4.0 Classic. Please also check your security settings and inform me about the result.

 

FYI, please don't attach any confidential information such as runtime license.

 

Hope it helps.

 

Regards,

Lili Khiung

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