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Handy Surya Support
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Hello George,

Unfortunately, Our WebGrid sample runs well without issue. Please confirm if you followed the same settings with CustomEditor_WebTextEditor.aspx. It would be more helpful if you can provide a simple runable sample.

Regards,
Handy

Hello Eric,

I tested in WebGrid6 build 220 and it worked well. I placed the column in PrepareDataBinding because normally, we create WebGrid Column structure in PrepareDataBinding instead of Initialize.

About unmoved slider, I already said that I also can replicate it. However, I am still unable to narrow the issue. So, I also need your help to replicate the issue in more simple sample.

Regards,
Handy

Posted: January 3, 2011 10:25 PM

Hello,

I am unable to replicate your issue. Would you mind to let us know your stucture page and style? I attached my simple sample. Please try to replicate the issue in my sample.

Regards,
Handy

Hello Jean,

Thank you for your guidance. Our development teams will fix this issue. This issue is caused by incorrect validation. The id is generated with looping by getting the row element. To avoid this error, you will need to get the resource collection.
Fyi, it will need more time to upload the fix the our live sample. However, thank you for your report.

Regards,
Handy

Posted: January 3, 2011 6:30 AM

Hello Sivan,

Unfortunately, we could not run your sample. We will need a runable sample to investigate your issue. So, would you mind to provide a runable sample that replicates this issue? Or please replicate the issue in  Yudi's sample.
Fyi, javascript error would ignore the next code/function include the event.

Regards,
Handy

Hello,

I need more time to discuss this scenario with our developer teams. Please bear with me.

Regards,
Handy

Hello Jean,

I am unable to replicate the issue that your reported (error script and gap). Can you please confirm this issue by sending your recording video about step by step to replicate the issue? Also, What is the current browser that you use?
If it is possible, please try to install our WebUIStudio 2010R2 release. It contains our latest hotfixes.

Regards,
Handy

Hello Shah,

The issue has been fixed in R2 release. I suggest you to install R2 release to obtain the fix.

Regards,
Handy

Posted: January 3, 2011 2:07 AM

Hello Frank,

when the grid2 has focus, I can close WebDialogBox by the way ,but when the focus is  on WebDialogBox  not on grid2 ,I press 'Esc',it  can not close WebDialogBox  .You can have a try.

I think you missunderstood about our WebDialogBox control. Event though you can focus WebDialogBox, it does not mean that you can close WebDialogBox by pressing 'ESC'. 

Example:
You do not need to focus another control. Just Load WebDialogBox at page load and press 'ESC'. Notice that, It will not close WebDialogBox.

Unfortunately, WebDialogBox also doesn't have this feature. However, I have a workaround which can help you.

I add listener onkeydown for WebDialog's div global from OnCreated clientside event. During the focus in its div, we can validate your scenario.

     function Created() {
            var el = document.getElementById("dvWnd_Global_wndWebDialogBox1");
            Listener.Add(el, "onkeydown", keyDown);
        }
        function keyDown() {
            var dlg = ISGetObject("WebDialogBox1");
            if (event.keyCode == 27) {
                dlg.CloseDialog();
            }
        }
        function Button1_onclick() {
            var dlg = ISGetObject("WebDialogBox1");
            var el = document.getElementById("dvWnd_Global_wndWebDialogBox1");
            el.focus();
        }

 Hope this helps.

Regards,
Handy

Posted: December 29, 2010 1:43 AM

Hello Frank,

The error message shows that you have activated the license too many times. 
Fyi, You can only register a license for a single developer. In this case, we assume one developer as one machine.
To avoid this error message, please remove the license in the other machine before perform installation in another machine.

Also, you will need to remember to remove your license before uninstall our product.
Please let me know your orderRef no, I will forward the information to our accounts department.
They will help you to reset your license.

Regards,
Handy

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