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Handy Surya Support
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WebGrid.Resources.dll version problem (two files with same version but different content)
Posted: February 26, 2012 8:51 PM

Hello Eric,

How about date time stamp? If the content is different, it should be not the same.
Perhaps, in the past, you ever received a nightly hotfix from us. I suggest you to pick the newer one. It should contain more fixes or enhancements.

Regards,
Handy

How do I use Self-Reference and Load On Demand but not an ISDataSource.
Posted: February 24, 2012 6:04 AM

Hello Frank,

This is a bug in our WebGrid. FYI, the paging should not take an effect for child row. It should only be applied for parent row. If you want still use Paging, I suggest you to use Classic Paging instead of VirtualLoad for now.

Regards,
Handy

How do I use Self-Reference and Load On Demand but not an ISDataSource.
Posted: February 23, 2012 9:29 PM

Hello Frank,

I can replicate the issue in here. I will discuss it with our developer teams first before can give a certain answer.

Regards,
Handy

Virtual Load Mode for LargeData
Posted: February 23, 2012 2:09 AM

Hello Frank,

Can your provide us with some details? Also, what is the problem that you currently have?

Regards,
Handy

WebGrid resize scrollbar height set to 2px
Posted: February 22, 2012 11:08 PM

Hello Frank,

We could not just add the code/logic just the way you suggested. Our developer teams need to manage it carefully. How if we put that code, it would break the others.
Some of our codes have connection with our framework. The others control too.
Implement the code fix without know what the cause would be bad. The other control might get troubled too. In other words, we have our infrastucture which needs to be set.

Regards,
Handy

WebGrid resize scrollbar height set to 2px
Posted: February 21, 2012 10:37 PM

You can't find the source code that sets the height? Is it possible for users to set the height? The source code should have the text "ScrollBarHeight", "offsetHeight", "clientHeight", and "+2".

"Perhaps, there is some conditions that force our script to resize the scollbar." - When would you set the scrollbar less than 19px (the default)?

The height should never end up being 2px - the scroller is near impossible to grab cleanly.

As I said before, we never design the code to resize it to 2px. That's why we need to know in what condition that can make our code obsolote or not working.
That's why we need your help to replicate the issue in sample. We need this to investigate and look up in the current part that you reported to us.

Regards,
Handy



 

How do I use Self-Reference and Load On Demand but not an ISDataSource.
Posted: February 21, 2012 9:41 PM

Hello Frank,

Please kindly open our WebGrid Tutorial project>>V3.5>SelfHierarchyLoadOnDemand.aspx. You can see in behind code, what events are used. Basically in OnLoadDemand scenario, it should be clear. The row would be loaded based on demand by user. It would load the childs of selfReference row after it expands the row.

Regards,
Handy

Deploying WebGrid 3.5 and WebCombo 2.0
Posted: February 21, 2012 4:47 AM

Hello,

After I checked the script in WebCombo2, it seems the script is in .jse format, not.js. In MIME type IIS7.5, it only accepts .js script. Perhaps, you can try to add .jse in MIME type and see what happens. 

Regards,
Handy

Multiple Query
Posted: February 21, 2012 1:17 AM

Hello Frank,

Why don't you disable data editing from the first time? If not, you can also get the element of Callout and set display none for the button. To get the Callout element, simply use below code.

  function WebScheduler1_OnCallOutShow(controlId, action) {
            		    var WebScheduler1 = ISGetObject(controlId);
            		    var el = WebScheduler1.GetCallOutElement();
            		    if (el != null)
            		        if (el.style.display == "")
            		        //find until the button element and the display none
            		    return true;
        }

Regards,
Handy

License issues
Posted: February 20, 2012 5:25 AM

Hello Maged,

If you want to deploy your application, you would not need to install Intersoft program/product in the machine. Otherwise, you would get a pop-up trial regarding the registry because it has not been licensed by your license key.
You only need RunTime license key.
To insert RunTime license key, you can manually add in your web.config. 

Or, in development machine, use deployment manager. Then, you only need to x-copy the project and deploy in your deployment project.
You can see how to use deployment manager by following this link.

Regards,
Handy

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