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Hi Kroshkabella,
Glad, that method work on your side. However, in here, I couldn't replicate the low performance issue that you get in your local. Is there any steps or simple sample that can replicate this issue in our local? Unfortunately, by using your code above, WebDesktopManager and WebSlidingMenu rendered correctly in our local end. I hope there's some clue or any steps so I can replicate this issue in here. Look forward to hear any feedback from you so I can help you further.
Regards,Bernard
Hi Matt,
I've made this issue as high priority. We targeting this issue will be solved at the end of April. Hope this helps.
Actually WebSlidingMenu only support XHTML rendering. But we still investigate this issue further. The issue happen because width of WebSlidingMenu hasn't been set by our API in IFrame page. We still need time to resolve this issue current and I'll let you know if I found the way to resolve this issue. Hope this helps.
I've ask our developer team. Probably, this work item will be fixed in Mei hotfix. Is there any urgency in your project regarding this problem? I'll let you know if I heard any news regarding this work item. Hope this helps.
I tried to replicate your issue in our local end. Unfortunately, this matter doesn't happen in our local end. In IE9, WebSlidingMenu rendered successfully and it doesn't take much time to show the WebSlidingMenu. However in IE10, WebSlidingMenu couldn't be rendered successfully because IE10 have new engine which has its own rendering method. Right now, we still working to enhance WebEssentials so it will rendered successfully in IE10 and HTML5 doctype.
To trace this problem further, could you give us a simple sample or any steps that can replicate this issue in our local end? Is this matter happen in other browsers than IE? Also, could you let me know the IE version that you used to replicate this issue in you local end? Look forward to hear any feedback from you so I can help you further.
Note: We need to close this issue about licensed version of intersoft component. So it's better if you move this issue about WebSliding menu in another thread. It will be more noticeable for our support team if this issue shown as new thread instead of new post. Thank you for your understanding.
I can replicate your issue in our local end. This issue probably happen because GetBoxObjectFor function has been obsoleted in Firefox 20.0. For this matter, I've made this as Work Item #1395. I'll let you know any news from our developer team regarding this Work Item. Thank you for your valuable feedback. Hope this helps.
I tried to replicate your issue here using my sample and our live sample. But unfortunately, this matter doesn't happen in our local end. However, we need to replicate this issue in our local end so we can trace where the problem comes from. Is there any steps or simple sample that can be run in our local end that can replicate this issue? Look forward to hear any feedback from you so I can help you further.
This is the steps to delete the key in registry:
1. Open Registry Editor (type regedit in Run or start menu then enter)
2. Expand HKEY_LOCAL_MACHINE node, expand SOFTWARE node
3. Inside SOFTWARE node, there's Intersoft Solutions node, delete that node with all the key inside it.
4. You can re-open your license manager and add the license key for the product that you used.
I attach the screenshot here. Hope this helps.
Could you tell me the environment and operating system that you used to replicate this issue?
This problem might be happen on x64 machine because the Intersoft Solutions key exists in two locations in Registry, HKEY_LOCAL_MACHINE-SOFTWARE-Wow6432Node and HKEY_LOCAL_MACHINE-SOFTWARE-Intersoft Solutions.
To fix this problem you can simply delete Intersoft Solutions key in HKEY_LOCAL_MACHINE-SOFTWARE-Intersoft Solutions.
If this matter still happen in your local end, please let me know.
Hope this helps.Bernard
Actually, when you install our product to your computer or PC, our product will be installed as trial version. To remove the trial version of our product, you should put our License Key to our product by using License Manager. You can see the License Manager in you start up menu. After you input the license key for each product that you purchased from us, you will have full version of our product.
Could you let me know about the product that showing trial version warning in your local end? And if possible, could you let me know your order reference number? Using you order reference number, maybe we can your purchased product from here. Hope this helps.
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