Hello,

What browser are you using? Is it IE8 or IE9? If the project works using previous build .419, that means it is a regression bug.

We do have issue on grid's performance in the previous build .430. The error is quite the same like yours. It's a script running slow issue message.

However, the developer team has fixed the performance issue in latest build .431.

I will send the nightly hotfix build to your email. Please kindly check your inbox to get the hotfix and have a test on that build.

Please let me know whether the error still occurs or not.

Thank you.

Regards,
-Martin-

Hello,

After deep investigation on the control, the developer team has been fixed some issues for this scenario.

In the sample you've provided, you were using Show() to display callout. You need to use ShowAutoDetect() instead.

Here is the code:

function showCallOut(callOutId)
{
   var callout = ISGetObject(callOutId);
   var el = document.getElementById("link1");
   callout.ShowAutoDetect(el, true);
   return false;
}

link1 is the id of the 1st word:

<a id="link1" href="#" onclick="showCallOut('DocumentCallOut')">Add Document</a>

Then, ShowAutoDetect(el, true) where el is the element that triggers callout to be shows, and 2nd parameter is used to determine whether you want to have latency before the callout shows or not.

Please check your inbox for the latest WebDesktop hotfix.

Thank you.

Regards,
-Martin-

Hello Richard,

Are you using 32-bit/64-bit in your Operating System? Could you provide more information on your windows environment?

Alternatively, you can manually add the ClientUI from [Installation folder]\Intersoft Solutions\ClientUI 5\Silverlight 4\Bin.

Thank you.

Regards,
-Martin-

Hello,

Please forgive me for lack of understanding about the reported problem. I am willing to advise you further but in order to do so I would need you to elaborate on your specific scenario by providing the information in more details.

If I'm not mistaken, you are referring to Multiple cell selection feature in WebScheduler. Please browse to the following WebScheduler's live sample on MultipleCellSelection.

Hope this helps. Thank you.

Regards,
-Martin-

Hello,

I get your point. It seems that the installer is not successfully installed the Intersoft project template into your Visual Studio 2010.

I can give you the project template in zip file. You can download both templates for Silverlight and WPF in here.

Extract the zip file, copy the content and paste it into C:\Users\[You Account Name]\Documents\Visual Studio 2010\Templates\ProjectTemplates\Visual C#.

Hope this helps. Thank you.

Regards,
-Martin-