Hi Handy,

If you have a documentation, then I have never seen it. And I also cannot find it. On your old website there were a few articles, but they are gone now. On my PC there is no documentation and I installed the full WebUI.Studio (although I only need the WebGrid). On your website I also cannot find a documentation. I found a chm file for download, but that doesn't run on a network drive (desktop) and if copied to some local drive (I'm an admin, so I can do that) I can see that it only contains framework documentation. I never saw a document describing all events and properties etc. of WebGrid. If I cannot find it, then probably many other users have the same problem. This is something your company should work on. Please provide me with a link to your mentioned document "Event sequence".

But even if I would find the document "event sequence", does it say that I am not allowed to do data binding in Page_Load event?

Please note that all this code was not written by me. I don't want to rewrite big progams of other people that left the company. I just want to fix the problems. And crashing is a big problem.

Also, please note that this crash happens on all pages that use the WebGrid. One of the pages that crash were written completely new with your help and don't do data binding in Page_Load event (but contain several grids and use complicated events and mutual updates on both client and server side). I didn't want to send you that page, just because it's too complicated and preferred a simple page.

Can I assume that you are still investigating the root cause?

Thanks,

Eric

Hi Handy,

This is by design. Maybe there are other ways to implement this. But I think you don't want to start a discussion on the implementation design here, right? We are talking about a server crash once a month caused by WebGrid.

Thanks,

Eric

Hi Handy,

If you will fix it, no matter in what version, then there is no reason to be sorry.

Please update this thread when it is fixed.

Thanks,

Eric

Hi Handy,

No, I don't get an error message. The OnUnhandledError client-side event gets triggered as mentioned above. Maybe if it would not be handled then this communication error would appear instead.

What I do know already is that at that time the server was NOT under heavy load. I don't know the memory condition though. But the fact that only WebGrid is affected is quite strange.

Also, restarting the WebServices (IIS) does not help, only rebooting the server.

Regards,

Eric

Hi Handy

My attachment was included with my email. I received a receipt-confirmation and a ticket number [IS-B7377DC1-838C-4E46-A2A2-AC67D615C169] {96804}

Please look at the ZIP file called crash2.zip in there. There is a subfolder in the ZIP called crashlog_cleartext with seven text files in it. Let me know if you still cannot find it.

Thanks,

Eric