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I have installed WebUI Studio 2009 R1 SPI on my Windows 7, 64 bit machine. I tried to run the tool to repair the registry on a 64 bit computer but no luck. I turned off the UAC, ran the fix as Administrator and even logged in as Administrator. If I run the fix as myself, it warns me that I should run as Administrator and then, if I contiinue, spins away and never finishes. If I run as Administrator, I get the button to "Fix Intersoft Registry" but clicking it does nothing. Is it possible to fix the registry by hand? Thanks!
In the 64 bit environment, the registry entry for intersoft solution must be listed under the HKEY_LOCAL_MACHINE/SOFTWARE and HKEY_LOCAL_MACHINE/SOFTWARE/Wow6432Node.
Both of the entry will need to have identical information in order for Intersoft component to work correctly. Running the provided tools will help in maintaning both of this entry to be identical.
You could send us the Intersoft solution registry in both of this folder. Please send it to technical@intersoftpt.com, referencing this thread in the message content, since this is a private & confidential information.
It is only located under HKEY_LOCAL_MACHINE/SOFTWARE/Wow6432Node is not on HKEY_LOCAL_MACHINE/SOFTWARE
cannot be added to HKEY_LOCAL_MACHINE/SOFTWARE
Hello,
This thread has been resolved a long time ago. This is not applied for latest product 2011R1SP1 because we have fixed this in 2011R1SP1.
Regards,Handy
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