Hello Dave,

I can replicate your issue in here. I will forward this issue to our developers team.

Regards,
Handy

I've attached the 2 images. One showing the main window, and the second showing the backstageview problem.

Since the attach popup didn't show, the pictures are hosted here:

http://i.imgur.com/cL3cj.png

http://i.imgur.com/UCKNV.png

Regards,
Dave

Hello Dave,

Can you let us know your ClientUI version? I could not replicate your last issue in here. Also your previous issue has been tested in ClientUI7 and it also works fine. I would also need your step by step to replicate the issue.

Regards,
Handy

Hello Dave,

Yes, It would be faster to indicate the issue if you can send us the sample. Please also brief us the instruction to replicate the issue.

Regards,
Handy

Hi Handy,

I've attached the sample project created with the template provided by Intersoft.

The only code modification that I added is shown in the following line:

new CultureInfo("en-US", false)

This part of code was added to solve the "String was not recognized as a valid DateTime." exception found in MailMessage.cs and TrainingEvent.cs

The images attached show the problem with the Ribbon and BackstageView. Tested on 2 computers.

I can replicate the issue in here. FYI, it seems problems only in template sample, not in the UXRibbon itself. We need to customize the style so it can show properly. 

Regards,
Handy

Hi Handy,

Firts, thanks for your prompt answer. Second, could you be so kind to upload your working sample so I can take a look at it or perhaps show where is the problem in the template so we can manually correct it.

Thanks in advance!

Hello,

I just wanted to reconfirm about the issue. After we further investigate the issue, it's true that we need to fix in our RibbonTemplate. However, the problem is locked down in control level which need fix by our developer teams. So, we could not deliver it for you unless it has been fixed.

Regards,
Handy

Handy,

Thank you for letting us know about it. Would we be expecting the fix in a next version or through build-in update?

Since it's the template, are we able to create a ribbon app without the issue (not through template)? I just want to confirm.

Thanks,

Dave

Hello Dave,

It should be fixed in the next version of ClientUI. If you are subscription customer, you would be able to get our latest product once we released a new product.

Regards,
Handy

Hello David,

Yes, we are focusing on new release of R2. Now, we are focusing of fixing the bugs in this month,

Regards,
Handy

Hello Dave,

About the BackstageView issue, it is issue in the pop-up menu. The border should be correct. For the left, bottom and right, actually they are already correct by showing no border. They are just showing larger than the window size, so they overlapped the left,bottom and right border of the content. That's why it looks cut in there.
This issue would be fixed in February hotfixes release. We will try to render it smoothly like in Silverlight.

Regards,
Handy