Hello Adam,

Did you use the latest Intersoft installer ? If not, I suggest you to use our latest installer.The problem is Intersoft ClientUI documentation might not be installed, because either version 3 or 4 is not removed during uninstallation process. 

To solve this problem, please follow the steps in Client UI knowledge base which the description name is Manually add and remove Intersoft ClientUI documentation to Microsoft Help Viewer, on this page.

Hope this helps.
Riendy

Hi,

I downloaded the installer yesterday (webuistudio2011sp1.exe), and have never had your product installed before, so there was no 'upgrade' performed.

I will take a look at the link.

Hi Adam,

Have you enable the scripting ? I suggest you to use IE9 and enable the scripting. To enable the script in IE9, please select Tools on menu bar, then select Internet option. Take a look at Advanced tab, and uncheck "Disable script debugging (Internet Explorer)" and "Disable script debugging (Other)".

Please let me know after these steps implemented.

Thank you.
Riendy

Hi,

I installed the help CAB using the VS help management tool. It turns out the help files werent installed at all.

I suggest you revisit your installers because this is the second thing that was missing after installation (the other thing was the Visual Studio project templates). Isnt the best start to using your product

Thanks

Hi Adam,

We are sorry for this inconvenience. I will forward this issue to our development team for futher investigation. 
Thank you very much for your information.

Riendy