There are some possibilities that may cause design-time licensing process fails.

Incorrect design-time license key

Every Intersoft’s controls come with two different license key, design-time license key and runtime license key. Design-time license key (or just license key) is used in development environment to change the trial suite into full-licensed. Runtime license key is used in production server or deployment environment.

Please make sure you have entered a valid design-time license key (not the runtime license key) when installing Intersoft’s product and use all caps for that because it is case-sensitive.

Typo, it is unlikely that the licensing process fails because there is typo in the design-time license key. We suggest you copy the design-time license key from your Intersoft Developer Network account and paste it into the Intersoft License Manager application in order to avoid typo.

Enter design-time license key to another version of the control, licensing process may fail if design-time license key of WebGrid 6 is entered into WebGrid 7. Please ensure that the design-time license key and the product version is correct.

Internet connection

Licensing process requires internet connection. Please make sure that the development machine is connected to the internet before initiate licensing process. If the machine connects to internet through proxy server, please ensure that the “Proxy Settings” in Intersoft License Manager Application has been set to proper setting.

64-bit Operating System

If the development machine uses 64-bit operating system, you will need to use ISRegx64 application (Intersoft x64 Registry Fix). This tool will process only Intersoft-spesific registry node.

Other factor

There are other factors that may lead licensing process to fail. The factors can determined if we have sufficient information about the specific scenario.

If this doesn’t help, please inform us detail information about your development machine and the issue (like the operating system version; the version of Intersoft suite – is it Intersoft WebUI Studio 2009 R1 or Intersoft WebUI Studio 2009 R2; does the licensing process fail on specific control, for example: only WebGrid or WebCombo? Or is it fails on all controls?; etc).

This is happening for all the controls. I ran the registry fix, applied the licenses with an internet connection and received a "valid" response. I have downloaded the product from the website, not the trial and reinstalled. Still no luck.

Here's the environment information.

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
Other OS Description  Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model Latitude D630
System Type x64-based PC
Processor Intel(R) Core(TM)2 Duo CPU     T7300  @ 2.00GHz, 2001 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Dell Inc. A15, 11/24/2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 4.00 GB
Available Physical Memory 1.67 GB
Total Virtual Memory 7.99 GB
Available Virtual Memory 5.53 GB
Page File Space 4.00 GB
Page File C:\pagefile.sys

Microsoft Visual Studio 2008
Version 9.0.30729.1 SP
Microsoft .NET Framework
Version 3.5 SP1

Installed Edition: Professional

Microsoft Visual Basic 2008

Microsoft Visual C# 2008

Microsoft Visual Studio 2008 Tools for Office   91605-270-9990134-60663
Microsoft Visual Studio 2008 Tools for Office

Microsoft Visual Web Developer 2008   91605-270-9990134-60663
Microsoft Visual Web Developer 2008

Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB944899)   KB944899
Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB945282)   KB945282
Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB946040)   KB946040
Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB946308)   KB946308
Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB946344)   KB946344
Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB946581)   KB946581
Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB947171)   KB947171
Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB947173)   KB947173
Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB947180)   KB947180
Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB947540)   KB947540
Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB947789)   KB947789
Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB948127)   KB948127
Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB953256)   KB953256
Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB971091)   KB971091
Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB971092)   KB971092
Hotfix for Microsoft Visual Studio 2008 Professional Edition - ENU (KB973674)   KB973674
Microsoft Visual Studio 2008 Professional Edition - ENU Service Pack 1 (KB945140)   KB945140
Security Update for Microsoft Visual Studio 2008 Professional Edition - ENU (KB973675)   KB973675
Security Update for Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (KB972222)   KB972222
SQL Server Analysis Services   Microsoft SQL Server Analysis Services Designer Version 10.0.2531.0

SQL Server Integration Services   Microsoft SQL Server Integration Services Designer Version 10.0.2531.0 ((Katmai_PCU_Main).090329-1015 )

SQL Server Reporting Services   Microsoft SQL Server Reporting Services Designers Version 10.0.2531.0

Update for Microsoft Visual Studio 2008 Professional Edition - ENU (KB956453)   KB956453
Update for Microsoft Visual Studio 2008 Professional Edition - ENU (KB967143)   KB967143
VMDebugger
 

We have a post/article about installing WebUI Studio 2009 in Windows X64 in here.

Since license information should be kept confidentially, please check the inbox of your registered e-mail account. I sent you a message from my personal email account regarding this issue.

Yudi,

Thanks,

The link points right back to my original post (http://www.intersoftpt.com/Community/WebGrid/Trial-License-warning/)

Can you resend the email as well? I check my SPAm filter just in case and nothing is there. i want to make sure I did not accidently delete it.

The link should points to the following url, http://intersoftpt.wordpress.com/2009/08/10/using-webui-studio-2009-in-windows-x64-and-iis-7/. Sorry for the inconvenience.

Per your request, I have resent the email as well to your registered email account. Please check your inbox and let us know your response.