Please try to set the security level of your IE browser to a lower level.

I have my IE 8 (on my local test) Internet-security level set to Medium-high level and Local intranet-security level set to Medium-low level. I also set the Pop-up Blocker Settings to Medium level and allow pop-ups from localhost websites.

Please let us know whether this helps or not.

Hi,

My local intranet settings are already set to Medium-Low and I have turned the pop-up blocker off altogether. I am still getting the problem.

The message now reads: "The report window is currently blocked by the browser's pop-up blocker feature. Please disable pop-up blocker for this site or click on the Information Bar and allow the file download."

Again, this only happens for PDF, XML and TEXT options i.e. it seems to be any report that opens in another browser window. Excel works fine.

Regards,

Mark

This error message is quite odd and we have not received such reports so far.

We are willing advice you further but in order to do so we would need you to elaborate on your specific scenario and possibly give us more information about the client-browser’s setting or link that we can use to observe the problematic behavior.

Yudi,

We have set up an account on our server so you can see the problem yourself. Can you let me have your email address so we can send you the login details?

Regards,

Mark

Per your request, a message has been sent to your registered e-mail account.
Please kindly check your inbox.

Is there a solution to this problem? One of our users is reporting the exact same issue.

Thanks,

Cris

You can try to disable the pop-up blocker feature of the Internet Explorer browser or lower the internet security level.
Hope this helps.