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webcombo and Firefox 20.x

39 replies. Last post: November 27, 2013 8:45 PM by Bernard Xiang

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John BoninMember

Posted: April 15, 2013 9:05 AM

With the update to Firefox 20.x, with the latest version of webCombo, the drop down arrow is the number 6 and the combo no longer works. This work correctly on all other browsers including Firefox 19 and below. Just fails with Firefox 20.0 and above.

MORE INFO: I tried to see if the issue appears in the 2012 R2 samples for webCombo (VB version) and it doesn't. I looked at the version in the BIN directory for webCombo and it was using version .250 and the latest version is .253. I updated the samples version to .253 and the error appears. So something in the update from webCombo .250 to .253 and Firefox 20.0 broke webCombo.

thanks

appears that other problems are appearing with the webGrid also in Firefox 20.x ONLY.

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Bernard XiangMember

Posted: April 15, 2013 10:19 PM in response to John Bonin

Hi John,

I tried to replicate your issue in our local end using Firefox 20.0.1. Unfortunately, we couldn't replicate your issue in our local end. Please ensure if your framework also have been updated to latest version. Are there any steps or simple sample that can replicate your problem in Firefox? Look forward to hear any feedback so I can help you further.

Regards,
Bernard

John BoninMember

Posted: April 16, 2013 6:37 AM in response to Bernard Xiang

Bernard,

I am using the following versions and I believe are the latest:

webUI Net framework: 3.0.5000.903

webCombo: 6.0.7200.253

Firefox: 20.0.1

As long as you are using the above version, open up the webUI VB webCombo sample for 2012 R2 and run the FirstExperience sample and the issue appears.

Again this problem ONLY appears with FIrefox 20.x. Please make sure that your are using the exact webUI versions listed above. Note, if you use webCombo 6.0.7200.250, the issue doesn't appear.

Bernard XiangMember

Posted: April 16, 2013 9:39 PM in response to John Bonin

Hi John,

I tried to replicate your issue using the steps that you mentioned before. But the matter doesn't happen on our local end. Is there any simple sample which can be run in our local end to show the issue? Actually, we only found that Firefox 20 have obsolete getBoxObjectFor function and we still working for it. Look forward to hear any feedback from you so I can help you further.

Regards,
Bernard

1 attachment

John BoninMember

Posted: April 17, 2013 6:49 AM in response to Bernard Xiang

Bernard, the sample to use the webUI samples using the version listed about. Here is my screenshot of the issue. This occurs on every computer that access this development site with Firefox 20.x. Any other browser or other versions of Firefox works fine.

1 attachment

John BoninMember

Posted: April 17, 2013 9:36 AM in response to Bernard Xiang

Bernard,

I found out what the problem is with this issue. I am using the jQuery UI 1.10.2 and when I link in the stylesheet and use the rel="stylesheet" tag, with Firefox 20.x only webCombo doesn't work. if I remove the rel="stylesheet" it works.

I've attached a sample that demonstrates the problem with Firefox 20.x. The >link is in the Main.Master page.

thanks

Interesting if I replace webCombo .253 with .250, the issue is not there.

1 attachment

John BoninMember

Posted: April 18, 2013 2:37 PM in response to John Bonin

Even though this fixes the problem with webCombo, by removing the rel="stylesheet", casues other problems with other controls so I had to add it back in. Did you guys find anything out with this? Short of telling users not to use Firefox 20.x anything else can be done?

Bernard XiangMember

Posted: April 19, 2013 8:40 AM in response to John Bonin

Hi John,

Sorry for my late responses. We're still looking for causes that make this issue happen. I'll let you know if I found any fixes regarding this problem on Firefox 20.0 . Thank you for your patience.

Regards,
Bernard

Bernard XiangMember

Posted: April 23, 2013 6:03 AM in response to Bernard Xiang

Hi John,

Sorry for our late responses. I've made this as Work Item #1421. We still analyzing why this issue happen in our WebCombo. Although in many forum, there are many problem happen when attaching the jquery js in the web page. I'll let you know any news regarding this work item #1421. Hope this helps.

Regards,
Bernard

Matt BerlinMember

Posted: May 2, 2013 11:21 AM in response to John Bonin

John,

You are probobly having the same problem we are as posted in: http://www.intersoftpt.com/Community/WebCombo/Error-in-IEMozbridgejs/

Download firebug for Firefox and look in the Javascript console. This problem happens when you use JQuery and WebUI controls that use the IEMozbridgejs.js.

John BoninMember

Posted: May 2, 2013 2:08 PM in response to Bernard Xiang

Any idea on this. Many of our users are using Firefox 20+ and is cauisng problems with them. This is a high priority for us.

Please let me know how this stands.

The original issue:

I found out what the problem is with this issue.  I am using the jQuery UI 1.10.2 and when I link in the stylesheet and use the rel="stylesheet" tag, with Firefox 20.x only webCombo doesn't work.  if I remove the rel="stylesheet" it works.

Bernard XiangMember

Posted: May 3, 2013 12:52 AM in response to John Bonin

Hi John,

Currently, we still investigate any issue that happen in Firefox 20.0. However, Firefox 20.0 itself has obsolete many functions that might trigger some problem in jQuery and our control. Until now, there are many problems in jQuery that caused by changing from Firefox 20.0. I had made this as high priority problem. I will let you know if this problem has been resolved in our hotfix. Hope this helps.

Regards,
Bernard

Bernard XiangMember

Posted: May 9, 2013 9:46 PM in response to Bernard Xiang

Hi,

Thank you for your patience. We have unofficial hotfix to resolve this issue. However, we only fix any issue that we found by using Firefox 20.0 with our control. Please let me know if you found another issue when using Firefox 20.0. I upload the hotfix here. Hope this helps.

Regards,
Bernard

1 attachment

WebUINET3_0_5000_905.zip

John BoninMember

Posted: May 13, 2013 7:03 AM in response to Bernard Xiang

Thanks Bernard, I've been off for a few days. I will check this out today. Again thank for the fix.

John BoninMember

Posted: May 14, 2013 7:18 AM in response to Bernard Xiang

Hi Bernard,

It appears that this issue has been fixed with this hotfix. Any idea when this will become an official HotFix?

thanks

Bernard XiangMember

Posted: May 16, 2013 12:45 AM in response to John Bonin

Hi John,

We will put this in our official May hotfix. And other issue in that fixed in May also will be included. Hope this helps.

Regards,
Bernard

Daniel BarrettMember

Posted: August 30, 2013 7:19 AM in response to Bernard Xiang

Hi

I am getting this same issue with my combo boxes being a 6 for the drop down arrow but only in my popup screens and only with Firefox. I have attached an image showing the error. Any suggestions?

1 attachment

Incorrect Screen.jpg

John BoninMember

Posted: August 30, 2013 2:27 PM in response to Daniel Barrett

You need to get the hotfix for this issue. Unfortunaly this is an unofficial hotfix. This fix is in this thread from Bernard.

Bernard XiangMember

Posted: September 1, 2013 10:06 PM in response to John Bonin

Hi Daniel,

As John said, you can try t apply our hotfix to resolve the issue in Firefox. Probably this issue happen because Firefox has obsolete some of their API in their new version. And if you still found the problem after applying our hotfix, please inform it to us. We will help you to fix this problem. Hope this helps.

Regards,
Bernard

John BoninMember

Posted: September 26, 2013 7:42 AM in response to Bernard Xiang

Well it looks like with the new relee of Firefox Version 24.0 all these issues are reapperaing. webCombo shows the letter 6 and webGrid doesn't work. I'm using the hotfix version ...905. I haven't upgraded to 2013 R1 yet am still on 2102 R2.

John BoninMember

Posted: September 26, 2013 12:11 PM in response to John Bonin

to the older version.Sorry, it was my fault! Visual Studio updated the ISNet.WebUI.Resources to an older version. When I replaced it with the newer version, all works.

Questica SupportMember

Posted: October 18, 2013 10:46 AM in response to Bernard Xiang

We are using the unofficial hotfix (905) and it made most of our problems go away. However we found that the problems still exist in Firefox modal dialogs. WebGrids are non-functional, WebCombos are non-functional and show that "number 6" error where the drop-down button ought to be, and the developer console is full of errors like these:

TypeError: window.attachEvent is not a function
http://localhost:51383/ISRes.axd?F/ISCore.js/305000905
Line 49

TypeError: window.attachEvent is not a function
http://localhost:51383/ISRes.axd?C/WebCombo.js/607200254
Line 11

TypeError: window.attachEvent is not a function
http://localhost:51383/ISRes.axd?G/WebGrid_Core.js/807200254
Line 9

TypeError: window.attachEvent is not a function
http://localhost:51383/ISRes.axd?G/WebGrid_UI.js/807200254
Line 7

How should we proceed? Unfortunately we have discovered this very close to a product release so we'd like to be updated as soon as possible. Thanks for your help.

Bernard XiangMember

Posted: October 21, 2013 12:57 AM in response to Questica Support

Hi,

I tried to replicate your issue here. Unfortunately, this issue doesn't happen in our local end. I'm using Mozilla 24.0 and our controls (WebGrid 8, WebCombo 6, and framework build 906) and this issue doesn't happen. Is there any simple sample or steps that you can provide so we can check the problem here? Look forward to hear any feedback from you so I can help you further.

Regards,
Bernard

Questica SupportMember

Posted: October 29, 2013 12:57 PM in response to Bernard Xiang

Hi Bernard,

I have attached a sample project that recreates the problem that we are seeing. The non-modal form works fine and the modal form works fine in IE and Chrome. The only time there is a problem is when running the Modal form in Firefox.

Please let us know when you have verified that the problem exists and please keep us up to date on the resolution. We are waiting on this pretty anxiously.

Thanks

1 attachment

FirefoxModalTest.zip

Bernard XiangMember

Posted: October 29, 2013 11:31 PM in response to Questica Support

Hi,

I have tried to download your project but it seems there is an error that happen in our downloader. Could you re-upload your sample in another file sharing website (like mediafire or 4shared) give us the download link so I can help you to check you file here? We are really sorry for this inconvenience and I will look forward to your feedback.

Regards,
Bernard

Questica SupportMember

Posted: October 31, 2013 7:54 AM in response to Bernard Xiang

Hi Bernard,

I have put the file on our ftp server. Can you email me for the url and login information?

mbucek@questica.com

Thanks

Marshall

Bernard XiangMember

Posted: October 31, 2013 10:00 PM in response to Questica Support

Hi Marshall,

I have send you an email for url and login information. I will check your problem as soon as possible after you send me the url.

Regards,
Bernard

Questica SupportMember

Posted: November 4, 2013 2:31 PM in response to Bernard Xiang

Hi Bernard,

I sent you the ftp information. Were you able to download the sample project? Have you had a chance to look at it?

Thanks

Marshall

Questica SupportMember

Posted: November 8, 2013 10:39 AM in response to Bernard Xiang

HI Bernard,

Is there any update on work item #1581 regarding the WebGrid and WebCombo on modal forms in Firefox? This is a significant issue for us right now.

Thanks

Bernard XiangMember

Posted: November 10, 2013 9:06 PM in response to Questica Support

Hi Mashall,

We still don't know the exact time for this issue to be fixed. But we expect this issue will be fixed in the end of November. I will let you know if I heard any feedback from our developer team. Thank you for your patience.

Regards,
Bernard

Bernard XiangMember

Posted: November 10, 2013 9:07 PM in response to Questica Support

Hi Mashall,

We still don't know the exact time for this issue to be fixed. But we expect this issue will be fixed in the end of November. I will let you know if I heard any feedback from our developer team. Thank you for your patience.

Regards,
Bernard

Bernard XiangMember

Posted: November 10, 2013 9:08 PM in response to Questica Support

Hi Mashall,

We still don't know the exact time for this issue to be fixed. But we expect this issue will be fixed in the end of November. I will let you know if I heard any feedback from our developer team. Thank you for your patience.

Regards,
Bernard

Questica SupportMember

Posted: November 21, 2013 8:59 AM in response to Bernard Xiang

Hi Bernard,

Is there any update from your development team on this item? This bug has a significant impact on us.

Thanks

Marshall

Bernard XiangMember

Posted: November 21, 2013 9:41 PM in response to Questica Support

Hi Marshall,

Sorry for this inconvenience. Right now our developer team still investigate this problem further. We will try to deliver this fixes as soon as possible. This fixes might be included in our hotfix at the end of this month. Thank you for your valuable feedback.

Regards,
Bernard

Bernard XiangMember

Posted: November 25, 2013 12:32 AM in response to Bernard Xiang

Hi Marshall,

I have a good news for you. This issue has been solved in our latest hotfix (I've tested here) and you can download the hotfix in here:

http://www.mediafire.com/download/gqmihqrzt7q5bs5/WebUINET3_0_5000_910.zip

Please let me know if this issue still persists in your local end. Hope this helps.

Regards,
Bernard

John BoninMember

Posted: November 25, 2013 1:43 PM in response to Bernard Xiang

Does this hotfix fix the other Firfefox problems (http://www.intersoftpt.com/Community/WebCombo/webcombo-and-firefox/)? or only this one associated with this thread?

Bernard XiangMember

Posted: November 26, 2013 4:25 AM in response to John Bonin

Hi John,

Actually that issue has been fixed by our developer team. You can download the assemblies in here:

https://www.mediafire.com/?m8aoy2bo6xqy3jk

http://www.mediafire.com/?gqmihqrzt7q5bs5

You can apply those assemblies in your project and your GAC and please let me know if this issue has been solved in your local end. Hope this helps.

Regards,
Bernard

Questica SupportMember

Posted: November 26, 2013 8:49 AM in response to Bernard Xiang

Hi Bernard,

The patch seems to correct the Firefox behaviour. Will this patch work with the newely released 2013 version of your products?

John BoninMember

Posted: November 26, 2013 10:31 AM in response to Questica Support

Yes it appears to work with the 2013 controls and it fixed the webcombo issues i was having.

Bernard XiangMember

Posted: November 27, 2013 8:45 PM in response to John Bonin

Hi John and Marshall,

Yes, we will add this in our new products. I will suggest our developer team to add this as hotfix as well. Hope this helps.

Regards,
Bernard

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