Hi Matt,

I tried to replicate your issue here using my sample and our live sample. But unfortunately, this matter doesn't happen in our local end. However, we need to replicate this issue in our local end so we can trace where the problem comes from. Is there any steps or simple sample that can be run in our local end that can replicate this issue? Look forward to hear any feedback from you so I can help you further.

Regards,
Bernard

Bernard,

Attached is a test project that has the said problem. WebForm1.aspx is the form that has your WebCombo there is no data loaded but gets you the error. WebForm2.aspx is a page that I made with the same scrollable div but with out your WebCombo it instead has a Jquery combo. As you will see in firefox the page with your WebCombo gives a javascript error and fails to load the other javascripted controls correctly. All other browsers work properly. Please advise how to fix this problem as we are using the WebCombo all though our program.

Matt

Hi Matt,

I can replicate your issue in our local end. This issue probably happen because GetBoxObjectFor function has been obsoleted in Firefox 20.0. For this matter, I've made this as Work Item #1395. I'll let you know any news from our developer team regarding this Work Item. Thank you for your valuable feedback. Hope this helps.

Regards,
Bernard

Any idea when you may have something?

Matt

Hi Matt,

I've ask our developer team. Probably, this work item will be fixed in Mei hotfix. Is there any urgency in your project regarding this problem? I'll let you know if I heard any news regarding this work item. Hope this helps.

Regards,
Bernard

Hi Matt,

I've made this issue as high priority. We targeting this issue will be solved at the end of April. Hope this helps.

Regards,
Bernard

I've encountered this bug too. Please make it super high priority and release a hotfix soon.

Thanks

Matt, I've a workaround which works (not perfectly, but it works). It creates the removed function to the document object if it doesn't exist:

if (!document.getBoxObjectFor) {
   document.getBoxObjectFor = function(el) { 
      var pos = {};
      pos.x = el.offsetLeft;
      pos.y = el.offsetTop;
      parent = el.offsetParent;
      if (parent != el) {
           while (parent) {
               pos.x += parent.offsetLeft;
               pos.y += parent.offsetTop;
               parent = parent.offsetParent;
           }
      }
                
      parent = el.offsetParent;
      while (parent && parent != document.body) {
         pos.x -= parent.scrollLeft;                    
         if (parent.tagName != 'TR') {
             pos.y -= parent.scrollTop;
         }
         parent = parent.offsetParent;
      }
      return pos;
   };          
 }

I hope that IS publishes a hotfix soon though.

Hi Stefan,

I've made this as high priority work item. I'll let you guys know if this issue has been solved in our April hotfix. Hope this helps.

Regards,
Bernard

FYI, this affects us too - we've sent out a mass email to all of our customers instructing them not to upgrade to Firefox 20 until we let them know.  Standing by for your update Bernard.

Thanks!

Yea this is unacceptable we just spent thousands of dollars on this software that does not work as described. We have waited almost a month for a fix or any new info. We could not wait any longer and have moved away from WebUI Studio in our products as it could not be trusted to function properly. I would like to see at least a partial refund. We have wasted progrming time on developement and re-developement for a falsely advertised product. Here is a Quote from http://www.intersoftpt.com/webuistudio/Requirements

V1.0+ for Windows, MacOS, Linux

Hi,

We are trying to release unofficial hotfix for this issue within 1 week ahead. However, we still collect any issue that happen in Firefox 20.0. Firefox 20.0 itself has many problem for its compatibility with jQuery and there are many obsolete functions in Firefox 20.0. We will trying to release this fix as soon as possible. Thank you for your patience and I will let you all know if this hotfix has been released to public. Hope this helps.

Regards,
Bernard

Hi,

Thank you for your patience. We have unofficial hotfix to resolve this issue. However, we only fix any issue that we found by using Firefox 20.0 with our control. Please let me know if you found another issue when using Firefox 20.0. I upload the hotfix here. Hope this helps.

Regards,
Bernard