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John Douglas Member

Handy, does InterSoft provide support via this board during US standard business hours? Every time I ask a question it seems to take 24 hours to get a reply, and we are eager to make a decision between the control vendors.

I used update and there were no hotfixes, and I received no reply to my earlier question. 

The problem does not happen with the WebTextEditor sample. The problem happens on a Content page that inherits from a master. Please advise as soon as you are able, I have received permission to wait until tomorrow morning to make a purchase decision.

Thanks,

John

I will check - I ran update - there were no patches - is the hotfix located elsewhere? I really need to have our company make a decision by the end of business today (US) - please help, thanks, John

Handy,

Sorry for the delay in my reply. As I stated above, the sample projects work just fine. 

The issue only manifests itself when we use the WebFileUploader control in one of our web pages. 

We are using your type-ahead drop down however without incident, and as I stated the control loads just fine in the design studio - the issue only appears at run-time. 

Our site is extensive so it is not easy for me to provide you with a simple test, however I want to note that our site is based on .NET 2.0 - does the WebFileUploader require .NET 3.5? Are there specific settings that must be applied to the web.config for .NET 2.0 to function with this control. Finally, what are the circumstances in the control where this dialog (Unable to initialize, no additional error) will occur? Can we trace the problem that way?

Thanks again,

John Douglas  

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