Intersoft Community - WebGrid Enterprise - Loading the Calendar control failure in chrome

Loading the Calendar control failure in chrome

marko@oceanwide.com — Fri, 11 Mar 2022 16:50:48 GMT

test

Loading the Calendar control failure in chrome

yudi — Tue, 05 Apr 2016 06:50:27 GMT

I tried to replicate the reported problem by:

Viewing a page with calendar column in WebGrid 9.
The page viewed in Chrome 49.0 browser.
The slow network connectivity is emulated using Network Conditioning feature of Google Chrome.
Network throttling is set to GPRS: download 50 kb/s, upload 20 kb/s, and latency 500ms

The result is: I was unable to reproduce the reported problem in my local end.

Kindly check the screenshot below and let me know if you find anything that I might miss during my attempt in order to reproduce the problem.

Screenshot 1

Screenshot 2

Loading the Calendar control failure in chrome

man.ho@miq.com — Tue, 05 Apr 2016 01:21:11 GMT

Any one can help me?

Loading the Calendar control failure in chrome

man.ho@miq.com — Fri, 25 Mar 2016 08:17:18 GMT

Hi Support,

I have to use the Calendar column in webgrid 9, I met a very troublesome problem as follows:

Unable to use the calendar drop down in chrome, when you click on the calendar nothing happens. (see figure 1)

After further analysis, I am pretty sure this is a timing issue in the Intersoft calendar library. if you can't see the problem because it loads the calendar popup html so fast on your side, but from our side, it is slower to load the html so the code ends up canceling the load of the html as you can see in the Network trace in Chrome developer tools. (see figure 2)

If I trace it back to source, my guess is the culprit is right here. Notice the timeout value of “100” and notice above that the cancelation of the request occurs around 111 milliseconds which I think shows a relationship.(see figure 3)

Unfortunately since this is an issue in the Intersoft code, I don’t know how we can fix it。

If you can help to me that will be very appreciate.