Intersoft Community - WebGrid Enterprise - Missing or unable to load Webgrid chart inside WebPane

Missing or unable to load Webgrid chart inside WebPane

handy@intersoftpt.com — Fri, 01 Jul 2011 02:26:51 GMT

Hello Fung,

I am able to replicate in more simple sample. It seems the issue because we used AutoHeight and AutoWidth in WebGrid. If I discard those settings, the charting container loads correctly. I also attached a simple sample that replicates the issue. Please confirm if this issue similiars with yours.

Regards,
Handy

Missing or unable to load Webgrid chart inside WebPane

interfung — Mon, 27 Jun 2011 04:47:21 GMT

Hi Lili,

Thanks, I am looking forward to the solution, since this is an important part for my clients report.

Best Regards,

Fung

Missing or unable to load Webgrid chart inside WebPane

lili — Mon, 20 Jun 2011 05:52:52 GMT

Hi Fung,

We are currently investigating your issue. We still need time to investigate it. We will inform you about the update as soon as possible.

Regards,

Lili

Missing or unable to load Webgrid chart inside WebPane

interfung — Wed, 15 Jun 2011 22:48:13 GMT

Hi Lili,

Thanks , the proposed workaround provided still can't fix the issue.

Here's the information for your reference.

WebGrid Version: 7.0.7200.419

WebDesktop Version: 3.0.7200.324

WebTreeView Version: 1.0.1500.223

Please kindly help.

Thanks again,

Fung

Missing or unable to load Webgrid chart inside WebPane

lili — Wed, 15 Jun 2011 04:59:19 GMT

Hi,

Could you tell me what build version of WebGrid and WebPane that you use? Also please try to use this code onAfterResize event in WebPane:

wgDoResize(true,true);

Regards,

Lili

Missing or unable to load Webgrid chart inside WebPane

interfung — Tue, 14 Jun 2011 02:49:15 GMT

Hi,

I have a project with 3 charts inside some webpanes. when I refresh the chart for around 3~5 times, some of the charts will be missing. Attached screenshot and project for your reference.

There is two kind of rendering problem as I shown in TestPanel.png/ TestFrame.png, using the page TestFrame.aspx and TestPanel.aspx to genereate the error.

Is there any way so that I can display my charts correctly?

steps to reproduce :

TestFrame.aspx

1. Run the project, Use TestFrame.aspx as the start page

2. Press F5 to reload after the page is loaded

3. Usually some chart is missing after the thrid/ fourth time.

4. If unable to reproduce, keep on Refreshing for around 10 times OR you may use Ctl + F5 sometimes to increase the chance of having the problem.

TestPanel.aspx

1. Run the project, use TestPanel.aspx as the start page.

2. Steps 2~4 to reproduce the error.

I am using IE 8.0.6001.18702 (we have different clients using IE version >=8)