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Hello Intersoft,
We are using Intersoft Grid Version 9.0.7200.1 in our Project. When we are trying to Edit the data in the cells, the grid headers are missing in chrome browser.
Also when we are trying to Edit a row, the row cells are misplaced while editing.
This is happening only in chrome browser and working fine in Internet Explorer and Firefox.
I am attaching the Screenshots of the scenario. Plese help us asap at let me know if you need additional Information.
Thanks
The reported problem(s) aren't reproducible using WebGrid 10 and latest WebUI.NET Framework 3.0. You might want to check out the live sample of WebGrid on Chrome browser.
I recommend you to try to update WebUI.NET Framework 3.0. The most recent version of WebUI.NET Framework 3.0 is 3.0.5000.975. Please use Intersoft Update Manager application to download and install the hotfix of WebUI.NET Framework 3.0.
Please let me know whether this helps or not.
Right now we have a license for the WebGrid Version 9.0.7200.1.
Do we need to purchase another license for WebGrid 10 and latest WebUI.NET Framework 3.0 or it is free.
Also can You please let us know the detailed process of upgrading the controls.
Right now we have a license for the WebGrid Version 9.0.7200.1.Do we need to purchase another license for WebGrid 10 and latest WebUI.NET Framework 3.0 or it is free.
With your current license, you should be able to get hotfix of WebUI.NET Framework 3.0. You will not be able to get hotfix of WebGrid 10 since you don't own a license of WebGrid 10.
The Updating WebUI Studio page in here contains detail information (including video tutorial) which shows how you can use the Update Manager to update Intersoft Products.
Please feel free to let me know if you are having difficulties to obtain and apply hotfix using Intersoft Update Manager application. I will assist you further with the manual way.
Thanks for the response, would the WebGrid Version 9.0.7200.1 hot-fix fixes the multibrowser issue?
I recall that the Chrome rendering problem was fixed in WebUI.NET Framework 3.0. Hope this helps.
We have applied the hotfix mentioned below
WebUI.NET Framework 3.0.5000
VERSION 3.0.5000.975
WebGrid.NET Enterprise 9.0.7200
VERSION 9.0.7200.8
But still the grid headers are missing in the chrome browser. Please help us in resolving the issue
I created a very simple WebSite containing a single page with WebGrid control inside. Please find the sample in the attachment, WebSite_WebGrid9OnChrome.zip.
Following screenshot shows how the TestPage.aspx is rendered in Chrome browser (Version 53.0).
As shown in the screenshot, the reported problem: the grid headers are missing in the chrome browser, is not reproducible.
Please have the attached sample evaluated on your end and let me know if you have different result.
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