User Profile & Activity

Yudi Member
Page
of 259
Posted: July 12, 2016 2:48 AM

I tried to run the Data Visualization (charting) ClientUI live sample on Safari browser (Version 9.1.1) in Mac (running OS X El Capitan Version 10.11.5) without problems.

ClientUI sample on Mac

Silverlight is supported on:

  • Macintosh (Intel-based) with Intel Core Duo 1.83-gigahertz (GHz) or higher processor with 512-MB of RAM (minimum)
  • Browser: Firefox 38.x.x or Firefox 42.0.x-52.0.x; and Safari 6.x-9.x.
    Note:
    *Only the most recent version under a major version number is supported, excluding test, preview, alpha, and beta builds, none of which are supported.
    *Chrome is no longer supported, due to restrictions in the browser.
  • For more detail can check this link.
...

The loader spins until 100%. Then it continues forever without showing the application. ...

Generally, that sort of Silverlight install loop is caused by the browser setting not allowing the plug-in or the plug-in itself being corrupted. Make sure you Silverlight software is allowed to run on your machine (open Safari Preferences, under the security icon open Plug-in Settings button, check to see if the Silverlight icon is checked).

Safari Preferences

Hope this helps.

Posted: July 12, 2016 1:31 AM
Yudi,
The CSS cheat works, thank you.

Glad to hear that the CSS cheat works.

Should you need further assistance or run into any problems regarding our controls, feel free to post it into our forum. We would be happy to assist you again.

Posted: July 11, 2016 9:13 AM

Thank you very much for the detail information. I can replicate the reported problem by following your instructions.

It has been forwarded to WebGrid development team and filed under ASPNET-404. I will keep this thread updated with any news I heard from the team regarding the progress of the backlog.

You might want to try following approach as temporary solution to fix the issue. The idea is simple, define the top location using CSS class and set the style as important.

Per my test, the issue is no longer persist after adding following CSS class.

.WG5E-CA-N, .WG5E-CA-O, .WG5E-CA-A
{
    top: 1px !important;
}

So far I tested this cheat on IE 11 browser, Mozilla Firefox 47.0.1, and Chrome 51.0 and found no issue.

Hope this helps.

I enclosed a simple unbound WebGrid sample file as attachment. Could you please kindly modify the sample so that it replicates the reported problem (the "not defined style")?

I have tried several ways to achieve your scenario with no luck.

Could you please let us know why would you need to change the MaskExpression on the client-side?

Glad to hear that the problem has been resolved now.

Should you need further assistance or run into any problems regarding our controls, feel free to post it into our forum. We would be happy to assist you again.

I have tested with WebGrid version 10.0.7200.24 and the status is now showing as expected.

Glad to hear that latest build of WebGrid resolve the status bar problem in Chrome after initial load.

I look forward to your findings with the exceptions.

I have tried to replicate this problem in my local end with no luck. Could you please inform me whether this problem still reproducible on your end after apply WebGrid 10.0.7200.24?

I am using WebGrid version 10.0.7200.18 and Google Chrome version 51.0.2704.84 m.

The above information really helps. Reverting the grid version to 10.0.7200.18 in my local and able to replicate the problem.

This issue has been resolved. Per my test, it is no longer persist after update WebGrid to 10.0.7200.24 (latest version of WebGrid as of now). I recommend you to update your WebGrid product and let us know the result.

I am seeing some exceptions thrown and they are: 'StatusBarCommandStyle is not defined', 'ColumnActionStyle is not defined', 'ChartInteractiveUI is not defined', 'ChartSettings is not defined', 'ValidatorCommonOnSubmit is not defined', and 'ValidatorOnLoad is not defined'.

I'll continue my investigation on this exception after latest update of WebGrid is applied.

Posted: June 29, 2016 1:55 AM

Glad to hear that the CSS fix resolved the reported problem (as workaround for ASPNET-363).

Could you please provide me with the following information so that I can investigate the issue further?

  • WebGrid version. (example: WebGrid 10.0.7200.24)
  • Chrome version (example: Chrome 51.0)

Try to render the page in Chrome browser and open the Developer Tools. With Pause on exceptions enabled, are there any exception during the rendering?

Could you please try to add OnInitialize client-side event of WebGrid and use following snippet code:

function WebGrid1_OnInitialize(controlId)
{
    var grid = ISGetObject(controlId);
    grid.SetStatus1("Ready.");
}

Does the argument string passed to SetStatus1 method in OnInitialize event appear as expected on the Chrome browser?

All times are GMT -5. The time now is 10:37 AM.
Previous Next