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Bernard Xiang Member
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Hi Marshall,

I have inform this in our work item. I will put this issue as high priority work item and I will let you know any news regarding this hotfix. Hope this helps.

Regards,
Bernard
Posted: January 5, 2014 9:31 PM

Hi Safalta Manandhar,

This issue is still being fixed by our developer team and probably this issue will be fixed in January Hotfix. This issue had been added as work item #1436. I will let you know if I heard any news regarding this work item. Hope this helps.

Regards,
Bernard

Hi Marshall,

It seems this problem hasn't been fixed in our latest hotfix. This issue has been queue in our Work Item #1626. I will let you know any news regarding this work item #1626. Hope this helps.

Regards,
Bernard

Hi Marshall,

I can replicate this issue in our local end. Probably this issue happen because window scrollbar position. I have added this issue as Work Item #1626. I will let you know any news regarding this work item #1626. We are really sorry for this inconvenience and thank you for your valuable feedback.

Regards,
Bernard

Posted: January 2, 2014 8:40 PM

Hi Roi,

That should do the trick also because WebDialogBox will be created during ShowDialog and you could add the mouseup handler in there. Hope this helps.

Regards,
Bernard

Posted: December 30, 2013 11:13 PM

Hi,

There are 3 ways to change our images in each of our control. They are:

  1. You could change the image by changing ImagesSettings property in our control. You can change each attribute of image that you want to use in your customization. Example:
  2. <ImagesSettings ButtonCenterActive="./btnCenter.png" />
  3. You could also change the image by overwrite the image OnInitialize event in client side if the images attached in img tag (<img src="...." />). Although this only can be used if the style was static and you should handle the image source if this style was dynamic style which mean it has hover and active style. Example:
  4. function OnInitialize(controlId)
    {
       var combo = ISGetObject(controlId);
       combo.GetFrameElement().children[0].children[0].src = "./searchbutton.png";
    }
  5. You could also change the image if the image is set by using background-image property in the css. By overwrite the css you could 
  6. .WG5-F{ background-image: url('/WebResources/Hello.png') !important; }

You could do these method on our control and please let me know if there is any scenario that you want to achieve using this method. Hope this helps.

Regards,
Bernard

Hi Marshall,

Thank you for emailing me your runtime license keys. I have tried your license key here and I have replied it your message. Please look at my message and please let me know if this issue still persist in your local end. Look forward to hear any feedback from you so I can help you further.

Regards,
Bernard

Posted: December 29, 2013 9:46 PM

Hi Roi,

For the issue number 1 and 2, you can solve this issue by attaching onmouseup event when dialogbox created on client side. In OnCreated event, you could add onmouseup event of frame element of dialogbox.

Here's the snippet code:

function OnCreated(controlId) {
    var dlgBox = ISGetObject(controlId);
    dlgBox.Window.GetWindowDivElement().onmouseup = function () { CheckLocation(); };
}
function CheckLocation() {
    var dlgBox = ISGetObject('WebDialogBox1');
    //prevent webdialogbox header missing when dragged to top
    if (dlgBox.Window.GetWindowDivElement().style.top.indexOf('-') != -1) {
        dlgBox.Window.MoveTo(parseInt(dlgBox.Window.GetWindowDivElement().style.left.replace('px', '')), 0);
    }
    //prevent move by move it to the center after move
    dlgBox.Window.MoveToCenterDesktopAbsolute();
}

Although it's not possible to allow minimize in your WebDialogBox when not integrated with WebDesktopManager because WebDialogBox and WebDesktopWindow has different behavior. So to achieve minimize scenario, there are no other way than integrate your WebDialogBox to WebDesktopManager. Hope this helps.

Regards,
Bernard

Hi,

I think this issue happen because the assembly that you use and the license key and runtime license key doesn't match in your project. The assemblies that you mentioned above is right but you should check if your runtime license key in your web.config is the right one with the product and product version. Perhaps you should check the assembly by using the steps below

  1. Open your license manager and register your WebGrid 8 License key to WebGrid 8 product. (if the product version that you see in your license manager is not the latest one, you could open you registry and you can delete Intersoft Solutions folder in HKEY_LOCAL_MACHINE/SOFTWARE/ directory. Note: this issue only happen in x64 machine and this issue happen because there are 2 Intersoft Solutions keys in your registry)
  2. Please ensure if you're using WebGrid 8 Runtime License Key in your project's web.config. (you couldn't use earlier WebGrid Runtime License Key for WebGrid 8 Runtime License Key)
    <add key="ISNet.WebUI.WebGrid.v8_0_7200.RuntimeLicenseKey" value="BF0B6-XXXX-XXXXX"/>

If this issue still persists in your local end after you did the steps above, please let me know your order reference number. I will help you to check your license key from here. Look forward to hear any feedback from you so I can help you further.

Regards,
Bernard

Hi,

Could you let me know when is this issue appear in your local end? Is it on deployment or on development? I think some of your assemblies is not the latest one. You should update WebCombo and our framework assemblies to the latest one and you could get those assembly from the thread that I sent you before. Please also ensure if you put the right Runtime License Key for each product with the same version in web.config of your project. Please let me know if this issue still persist in your local end, I will gladly assist you to resolve this issue. Hope this helps.

Regards,
Bernard

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