Intersoft Community - WebGrid Enterprise - Export context menu disappeared when IE window is not maximized

Export context menu disappeared when IE window is not maximized

julia — Mon, 21 Dec 2009 23:26:34 GMT

Hi Jeff,

According to the WebGrid's build that you use, the problem may occur because you have not install our latest hotfix. I tried your scenario using WebGrid 6 build 6.0.7200.218 and it works fine. You can install our latest hotfix by using Update Manager.

I hope this can help. Please let me know if you need another help.

Regards,

Julia

Export context menu disappeared when IE window is not maximized

jeffqi — Mon, 21 Dec 2009 09:43:07 GMT

Hi Julia,

It turns out to be html doctype's issue.

I was using <!

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

After I changed it to

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" >

the webgrid export menu not showing up issue is gone. But it brings a new issue, that webgrid's percentage height not working anymore. I was using 95% as webgrid height, after the changing of doctype, the webgrid shrinks to one row high and I have to set a fixed height to address that issue.

I'm using webgrid build 6.0.7200.5

Export context menu disappeared when IE window is not maximized

julia — Sun, 20 Dec 2009 23:30:18 GMT

Hi Jeff,

I do a test by using your environment. I used Win XP, Internet Explorer browser 6.0.2900.5512 SP3, and WebGrid 7.0.7200.400. I export the WebGrid in maximize and minimize mode, but the Export context menu is shown and the exporting of WebGrid is working fine. May I know the build version of WebGrid that you use?

Regards,

Julia

Export context menu disappeared when IE window is not maximized

jeffqi — Thu, 17 Dec 2009 09:59:00 GMT

Brower: IE 6 on Windows XP

Export context menu is working fine if the IE window is maximized. But if the IE window is not maximized, Export context menu is not showing up, user clicking on the Export icon at right bottom of the WebGrid, nothing happens, the Export menu just disappeared.

Anybody know how to make the Export menu work properly?

Thanks!

Jeff