Intersoft Community - WebGrid Enterprise - 3D charts cause server-side exception looking for Xceed.Chart.GraphicsGL

3D charts cause server-side exception looking for Xceed.Chart.GraphicsGL

Tomo — Tue, 18 Feb 2014 08:36:29 GMT

Hi,
thanks for help .

3D charts cause server-side exception looking for Xceed.Chart.GraphicsGL

yudi — Fri, 14 Feb 2014 00:06:46 GMT

From the given snippet code, I see that you are using the built-in chart-engine. I’d like to confirm whether following items has been set correctly in your project or not.

Ensure that you have added httpHandler for ISChart.axd in web.config file. The complete tag is shown below.

<httpHandlers>
  <!-- Intersoft WebGrid Chart-->
  <add path="ISChart.axd" verb="GET" type="ISNet.WebUI.WebGrid.Chart.ChartRequestHandler, ISNet.WebUI.WebGrid" validate="true"/>
</httpHandlers>

Add following assembly files: ISNet.WebUI.WebGrid.ChartEngine.dll and ISNet.WebUI.WebGrid.ISChartEngine.dll, in the project’s bin folder.

Look forward to hearing back from whether this helps or not.

Edited on February 16, 2014 09:08 PM
Reason: Update Information

I am very sorry for the misinformation, I would like to update that only the XCeed chart does not support 64 bit IIS. If you would like to use WebGrid chart in 64 bit IIS you will need to use Nevron engine, you will also need the nevron dll, http://www.intersoftpt.com/tdn/downloads/ISNet.Nevron.Charting.zip. Here is the snippet:

<ChartSettings ChartType="Pie" ChartEngine="Nevron">
  <SeriesPieSettings Type="Basic3DPie">
  </SeriesPieSettings>
</ChartSettings>

3D charts cause server-side exception looking for Xceed.Chart.GraphicsGL

Tomo — Wed, 12 Feb 2014 07:01:28 GMT

Hi, i also encountred that kind of an issue.

Windows server 2008 r2, 64 bit.
Using webgrid 8.0.7200.258.
Browser is IE11, document mode 5, User agent string default.
Also tested in user agent default string, document mode 8.
User agent ie8, document mode 8.

Application pool setup

I am running application through IIS.

Registry has no key with xceed in it.
Nevron chart engine wasnt installed, since there is no sharepoint.

<iswebgrid:WebGrid ID="WebGrid1" runat="server" UseDefaultStyle="true" DefaultStyleMode="Win7"        AllowPivotCharting="true" ChartMode="InteractiveUI">        <LayoutSettings ShowColumnAction="true" AutoFilterSuggestion="true" AllowSelectColumns="Yes"            AllowGrouping="Yes" AllowEdit="No" ColumnFooters="No" HeaderClickAction="SortMulti"            AllowAddNew="No" AllowColumnSizing="Yes" ColumnHeaders="Yes" HideColumnsWhenGrouped="No"
            AllowSorting="Yes" AllowFilter="Yes" RowHeaders="Yes" AllowColumnMove="Yes" AllowDelete="No"
            NewRowLostFocusAction="AlwaysPrompt" PagingMode="VirtualLoad" ApplyFiltersKey="Enter"
            GroupByBoxVisible="True" AllowExport="Yes" GroupRowInfoFormatDefault="[value]:([count])"
            AllowColumnFreezing="Yes" FreezePaneSettings-ShowInContextMenu="true" AlwaysShowHelpButton="false"
            AutoHeight="true" AutoWidth="true" FreezePaneSettings-MaxFrozenColumns="4" FreezePaneSettings-AbsoluteScrolling="true"
            ShowFilterStatus="true">
            <TextSettings Language="UseCulture">
            </TextSettings>
            <ClientSideEvents OnCellDblClick="OnCellDblClick"></ClientSideEvents>
        </LayoutSettings>
        <ChartSettings ChartEngine="BuiltIn" ImageFormat="Png">
            <VisualEffectSettings ShapeRenderingMode="AntiAlias" EnableJittering="true" TextRenderingHint="AntiAliasGridFit" />
        </ChartSettings>
        <ChartInteractiveUI RibbonState="Shown">
            <ChartTypeRibbon Visible="true">
                <AreaType EnableBasic3DAreaType="false" EnableStacked3DAreaType="false" EnableStackedPercentage3DAreaType="false" />
                <BarType EnableBasic3DBarType="false" EnableClustered3DBarType="false" EnableStacked3DBarType="false"
                    EnableStackedPercentage3DBarType="false" />
                <ColumnType EnableBasic3DColumnType="false" EnableStacked3DColumnType="false" EnableClustered3DColumnType="false"
                    EnableStackedPercentage3DColumnType="false" />
                <DoughnutType EnableBasic3DDoughnutType="false" EnableExploded3DDoughnutType="false" />
                <LineType EnableBasic3DLineType="false" EnableBasic3DLineWithMarkersType="false"
                    EnableOverlapped3DLineType="false" EnableStacked3DLineType="false" EnableStackedPercentage3DLineType="false"
                    EnableStackedPercentage3DLineWithMarkersType="false" EnableOverlapped3DLineWithMarkersType="false"
                    EnableOverlappedLineWithMarkersType="false" EnableStacked3DLineWithMarkersType="false" />
                <PieType EnableBasic3DPieType="false" EnableExploded3DPieType="false" EnableExplodedPieType="false" />
            </ChartTypeRibbon>
            <ShowOrHideRibbon ShowFieldList="true" Visible="true" />
        </ChartInteractiveUI>
    </iswebgrid:WebGrid>

Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.18408

3D charts cause server-side exception looking for Xceed.Chart.GraphicsGL

handy@intersoftpt.com — Wed, 08 Sep 2010 18:30:04 GMT

I am running in Windows server 2008 64 bit. All I set to deploy the project as Pipe line mode : integrated.
Deployed in iis7 without 32 bit or iis 6 compatibility.
I will try to test in Windows 7 64 bit and let you know the result.

Regards,
Handy

3D charts cause server-side exception looking for Xceed.Chart.GraphicsGL

mdearman@libera.com — Wed, 08 Sep 2010 14:41:37 GMT

Very strange. Are you using Windows 7 64 bit with IIS7 and .NET 3.5? That is my development environment. You're not launching the sample from within Visual Studio with Development Server are you? When I launch that way, the sample does work.

I have those HTTP handlers listed in both system.web and system.webServer sections. IIS7 does require them to be in the system.webServer section. I just have it in system.web too for IIS6 compatibility.

I will push the code onto one of our application servers running Windows 2008 with IIS 7.5 and see if the problem exists there too.

It really feels like a permission issue because of the "'WebDev.WebServer.EXE' (Managed): Loaded 'C:\Users\miked\AppData\Local\Temp\{85c02c6d-73d3-438c-a622-6f46d42eec70}\Xceed.Chart.GraphicsGL.dll'" loading message when debugging from the Development Server, not IIS.

I did just grab that DLL and tried to place it into my application's bin folder. It looks it may be a 32bit only DLL. I get the following message when I start my application:

Server Error in '/sys7' Application.
--------------------------------------------------------------------------------
Could not load file or assembly 'Xceed.Chart.GraphicsGL' or one of its dependencies. An attempt was made to load a program with an incorrect format.

Does it have a problem with a 64bit application pool? That would explain why DevServer runs (it runs in 32bit mode I think)

Mike

3D charts cause server-side exception looking for Xceed.Chart.GraphicsGL

handy@intersoftpt.com — Wed, 08 Sep 2010 13:08:16 GMT

Hello Mike,

Attached project also could not replicate the issue. Please correct the handler in your web.config at System.web tag.

      <add path="ISRes.axd" verb="GET" type="ISNet.WebUI.WebResourceHandler, ISNet.WebUI, Version=3.0.5000.1, Culture=neutral, PublicKeyToken=b1f2a8511635667a"
        validate="true" />
      <add path="ISChart.axd" verb="GET" type="ISNet.WebUI.WebGrid.Chart.ChartRequestHandler, ISNet.WebUI.WebGrid" validate="true"/>

In IIS7 those handler should be placed in System.web tag.
As you said before, my project worked well. So, would you mind to compare my web.config with yours?

Regards,
Handy

3D charts cause server-side exception looking for Xceed.Chart.GraphicsGL

mdearman@libera.com — Tue, 07 Sep 2010 16:49:56 GMT

I have attached your sample, but built it as a Web Application Project connected to an IIS virtual directory (not the ASP.NET Dev Server). I am using Windows 7 running IIS 7, which may make the difference. The attached sample runs through the VS Development Server, but not IIS, which leads me to believe its either an IIS 7 issue or a strict permission issue between NETWORK SERVICE and my local account.

Steps to reproduce:

Copy sample somewhere
Create virtual directory in IIS for sample
Run sample (either through VS or standalone) after modifying the virtual directory you use (mine is located at http://localhost/TestChartingPrj).
View chart
Drag OrderID column into Data series
Change chart type to Basic 3D Pie or any other 3D chart.
You should see the grid error window with the DLL error.

Looking in .NET Reflector, the ISNET.WebGrid.ISChartEngine does have dependencies/references to 2 Xceed DLLs (GraphicsCore and Utilities).

Mike

3D charts cause server-side exception looking for Xceed.Chart.GraphicsGL

handy@intersoftpt.com — Tue, 07 Sep 2010 16:00:21 GMT

Hello Mike,

Thank you for your confirmation. However, would you mind to send me a simple runable project that replicates this issue? I need this to investigate your issue.
As far I know, Xceed is not from our chart engine. It should be from nevron chart engine.

Regards,
Handy

3D charts cause server-side exception looking for Xceed.Chart.GraphicsGL

mdearman@libera.com — Mon, 06 Sep 2010 22:27:00 GMT

From above, I am using WebGrid version 7.0.7200.404 which is the latest patch I see is available through the Update Manager.

Does the chart dynamically compile/write the GraphicsGL DLL to the temp directory?

Thanks,

Mike

3D charts cause server-side exception looking for Xceed.Chart.GraphicsGL

handy@intersoftpt.com — Mon, 06 Sep 2010 09:26:44 GMT

Hello Mike,

Please let me know if you are using WebGrid 6 or WebGrid 7. I suggest you to use the latest hotfixes of WebGrid and WebUIFramework.

Regards,
Handy

3D charts cause server-side exception looking for Xceed.Chart.GraphicsGL

mdearman@libera.com — Tue, 31 Aug 2010 23:04:16 GMT

I am using WebGrid version 7.0.7200.404.

When I am using the interactive chart UI with any 3D chart type like 3D Pie or 3D Doughnut, I receive a server side error looking for the Xceed.Chart.GraphicsGL dll. The 2D versions work fine.

I have included references to ISNet.WebUI.WebGrid, ISNet.WebUI.WebGrid.ISChartEngine, etc.
What am I missing?

Thanks,

Mike

System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.Exception: Could not load file or assembly 'Xceed.Chart.GraphicsGL, Version=4.1.100.0, Culture=neutral, PublicKeyToken=ba83ff368b7563c6' or one of its dependencies. The system cannot find the file specified. ---> System.IO.FileNotFoundException: Could not load file or assembly 'Xceed.Chart.GraphicsGL, Version=4.1.100.0, Culture=neutral, PublicKeyToken=ba83ff368b7563c6' or one of its dependencies. The system cannot find the file specified.
File name: 'Xceed.Chart.GraphicsGL, Version=4.1.100.0, Culture=neutral, PublicKeyToken=ba83ff368b7563c6'
   at WebGrid6.Charting.Kernel.ChartControlBase.CreateSceneGL()
   at WebGrid6.Charting.Kernel.ChartControlBase.RecreateDevice()
   at WebGrid6.Charting.Kernel.Settings.ChangeRenderSurface(Boolean bChangeDevice)
   at ISNet.WebUI.WebGrid.ISChartEngine.ChartSettingsBridge.ApplySettings(ChartSettings settings, ChartServerControl control)
   at ISNet.WebUI.WebGrid.ISChartEngine.ChartEngine.GenerateChartImage(ChartConfig chartConfig, DataTable data)
   at *.*.GenerateChartImage()
   at ISNet.WebUI.WebGrid.DataBinding.*(DataView dataSource, XmlNode xReq)
   at ISNet.WebUI.WebGrid.DataBinding.*(DataView dataSource, String request)
   at ISNet.WebUI.ISNetControl.ControlRequestHandler(Object sender, EventArgs e)