Intersoft Community - WebCombo - Webcombo dropdown won't show on some IE7/IE8 clients

Webcombo dropdown won't show on some IE7/IE8 clients

handy@intersoftpt.com — Thu, 29 Apr 2010 11:33:13 GMT

Hi,

Would you mind to send us a simple runable sample which replicates this issue? I followed the settings in your aspx but It worked well in here.

Regards,
Handy

Webcombo dropdown won't show on some IE7/IE8 clients

throstur62 — Wed, 28 Apr 2010 11:56:17 GMT

Using "Intersoft WebUI Studio 2009 R2" WebCombo versoin 4.0.7200 and setting

LayoutSettings-ResultBoxWindowType="Normal"

="Normal" does not change anything. The dropdown wont show up on monitor 2 anyway.
What am I doing wrong: <ISWebCombo:WebCombo ID="c_wcReportType"
runat="server"
UseDefaultStyle="True"
DataMember="tblReportTypes"
DataSourceID="ISDataSource1"
DataTextField="type_name"
DataValueField="type_id"
Height="20px"
Width="100%"
DropDownRows="30"
TabIndex="1"
AllowAutoDataCaching="False"
DataCacheStorage="Session"
LayoutSettings-ResultBoxWindowType="Normal"> <LayoutSettings ResultBoxHeight="400" AlwaysShowAllRowsOnDropdown="True" ComboMode="MultipleColumns" AlwaysShowColumnHeaders="false">
<ClientSideEvents OnAfterItemSelected="c_wcReportType_OnAfterItemSelected" />
</LayoutSettings>
<Columns>
<ISWebCombo:WebComboColumn BaseFieldName="type_name" Name="type_name" />
<ISWebCombo:WebComboColumn BaseFieldName="nav_select" DataType="System.Integer" Name="nav_select" Width="0px" /> <ISWebCombo:WebComboColumn BaseFieldName="nav_allow_all" DataType="System.Integer" Name="nav_allow_all" Width="0px" /> <ISWebCombo:WebComboColumn BaseFieldName="url" Name="url" Width="0px" /> </Columns> <FlyPostBackSettings PostHiddenFields="False" /> </ISWebCombo:WebCombo>

LayoutSettings-ResultBoxWindowType="Normal"

does not change anything. The dropdown wont show up on monitor 2 anyway.
What am I doing wrong: <ISWebCombo:WebCombo ID="c_wcReportType"
runat="server"
UseDefaultStyle="True"
DataMember="tblReportTypes"
DataSourceID="ISDataSource1"
DataTextField="type_name"
DataValueField="type_id"
Height="20px"
Width="100%"
DropDownRows="30"
TabIndex="1"
AllowAutoDataCaching="False"
DataCacheStorage="Session"
LayoutSettings-ResultBoxWindowType="Normal"> <LayoutSettings ResultBoxHeight="400" AlwaysShowAllRowsOnDropdown="True" ComboMode="MultipleColumns" AlwaysShowColumnHeaders="false">
<ClientSideEvents OnAfterItemSelected="c_wcReportType_OnAfterItemSelected" />
</LayoutSettings>
<Columns>
<ISWebCombo:WebComboColumn BaseFieldName="type_name" Name="type_name" />
<ISWebCombo:WebComboColumn BaseFieldName="nav_select" DataType="System.Integer" Name="nav_select" Width="0px" /> <ISWebCombo:WebComboColumn BaseFieldName="nav_allow_all" DataType="System.Integer" Name="nav_allow_all" Width="0px" /> <ISWebCombo:WebComboColumn BaseFieldName="url" Name="url" Width="0px" /> </Columns> <FlyPostBackSettings PostHiddenFields="False" /> </ISWebCombo:WebCombo>

Webcombo dropdown won't show on some IE7/IE8 clients

yudi — Mon, 14 Dec 2009 23:47:39 GMT

I’ve noticed that you have created a thread regarding this issue.

Let’s continue the discussion in following link, http://www.intersoftpt.com/Community/WebCombo/Fix-for-Dual-Monitor-issue-causes-status-bar-to-be-shown/.

Webcombo dropdown won't show on some IE7/IE8 clients

gary.land@warwickicsystems.com — Mon, 14 Dec 2009 08:34:32 GMT

Hello,

I have recently noticed this issue in our application and have applied the suggested fix. However, although the result box now shows on the dual monitor it also shows the status bar at the bottom. This is not shown on the primary monitor.

I have attached two files to demonstrate the issue.

Can anyone tell me how to get rid of the status bar. I have already tried using the Overflow-X = 'hidden' properties as well as the obvious StatusBoxVisible = false.

Thanks in advanced,

Gary...

Webcombo dropdown won't show on some IE7/IE8 clients

yudi — Fri, 09 Oct 2009 05:04:39 GMT

Floating result window has always been one of WebCombo’s key advantages. WebCombo’s result box can be “float” outside its main window. Unfortunately, this feature caused issue in dual monitor, i.e. the result box is not displayed in the secondary monitor. To solve this issue, you need to set ResultBoxWindowType property to Normal.

*This issue only occurs in IE.

Hope this helps.

Webcombo dropdown won't show on some IE7/IE8 clients

handy@intersoftpt.com — Fri, 09 Oct 2009 05:04:33 GMT

So, you mean that the ResultBox is not showed up when click on DropDown button in DualMonitor? If yes, it is known issue. To solve this issue, please set 'ResultBoxWindowType' as normal.

Regards,
Handy

Webcombo dropdown won't show on some IE7/IE8 clients

marha189 — Fri, 09 Oct 2009 04:42:30 GMT

Found out that the users are using dual monitors, which means that it very likely is related to the problem described in troubleshooting guide "WebCombo's Dual Monitor Issue 8/25/2005"

Awaiting client's confirmation on this one.

Webcombo dropdown won't show on some IE7/IE8 clients

marha189 — Fri, 09 Oct 2009 03:22:13 GMT

WebCombo dropdown won't show on some of our production clients running IE7 and IE8. Sometimes works, sometimes not. Users are running their browsers in Norwegian (no-Nb) culture setting.

We have asked them to try your demo at

http://live.intersoftpt.com/Default.aspx?url=cs/WebCombo/FirstExperience.aspx

in order to exclude implementation errors on our page.

All examples are working, all but the Supplier demo which is not showing up when clicking the drop down button.

Is there any client side setup that could cause this behavior?

Chrome and Firefox are working as expected.