Intersoft Community - WebGrid Enterprise - WebGrid resize scrollbar height set to 2px

WebGrid resize scrollbar height set to 2px

qafrank1 — Tue, 03 Apr 2012 11:56:01 GMT

Will you at least tell me the last event in javascript that occurs before the screen is drawn or acted upon? I will set the height here.

WebGrid resize scrollbar height set to 2px

handy@intersoftpt.com — Mon, 02 Apr 2012 21:37:16 GMT

Hello Frank,

As I said before, we could not just do it before we could just replicate it. So, once again, I hope you understand about this. I would personally once again ask our developer teams about this. But I could not promise anything. It would be better if you can also help us to replicate this issue. Is it easy to replicate this issue in a simple sample?

Regards,
Handy

WebGrid resize scrollbar height set to 2px

qafrank1 — Mon, 02 Apr 2012 12:51:59 GMT

Have you discovered the source or fixed this problem, yet?

The problem occurs in your code when you are "resizing" (the math is broken) - the height of the scrollbar should never be "2px". Since I am certain it will not be fixed (because it can't be found or replicated), will you at least tell me the last event that occurs before the screen is drawn or acted upon? I would like to insert the javascript in that event so I can set the height correctly.

Thanks.

WebGrid resize scrollbar height set to 2px

handy@intersoftpt.com — Wed, 22 Feb 2012 23:08:55 GMT

Hello Frank,

We could not just add the code/logic just the way you suggested. Our developer teams need to manage it carefully. How if we put that code, it would break the others.
Some of our codes have connection with our framework. The others control too.
Implement the code fix without know what the cause would be bad. The other control might get troubled too. In other words, we have our infrastucture which needs to be set.

Regards,
Handy

WebGrid resize scrollbar height set to 2px

qafrank1 — Wed, 22 Feb 2012 09:43:38 GMT

And in the image I posted on November 7, 2011, it clearly shows your obfuscated code performing a calculation on the scrollbarheight. The last section of that calculation adds 2 to the height. Clearly, there is a math problem in the code where the height is being calculated at less than 19px, and the code does not take that into account.

I understand about wanting to replicate the problem, but I do not have the time nor inclination to debug your code. A simple check of "if scrollbarheight < 19 then scrollbarheight = 19" would fix the problem.

WebGrid resize scrollbar height set to 2px

handy@intersoftpt.com — Tue, 21 Feb 2012 22:37:34 GMT

You can't find the source code that sets the height? Is it possible for users to set the height? The source code should have the text "ScrollBarHeight", "offsetHeight", "clientHeight", and "+2".
"Perhaps, there is some conditions that force our script to resize the scollbar." - When would you set the scrollbar less than 19px (the default)?
The height should never end up being 2px - the scroller is near impossible to grab cleanly.

As I said before, we never design the code to resize it to 2px. That's why we need to know in what condition that can make our code obsolote or not working.
That's why we need your help to replicate the issue in sample. We need this to investigate and look up in the current part that you reported to us.

Regards,
Handy

WebGrid resize scrollbar height set to 2px

qafrank1 — Tue, 21 Feb 2012 10:02:26 GMT

You can't find the source code that sets the height? Is it possible for users to set the height? The source code should have the text "ScrollBarHeight", "offsetHeight", "clientHeight", and "+2".

"Perhaps, there is some conditions that force our script to resize the scollbar." - When would you set the scrollbar less than 19px (the default)?

The height should never end up being 2px - the scroller is near impossible to grab cleanly.

WebGrid resize scrollbar height set to 2px

handy@intersoftpt.com — Sun, 19 Feb 2012 21:15:21 GMT

Hello Frank,

As I said before, we need to replicate the issue first before can investigate the issue in our code. If it works well in here, how should we know in what/which scenario that can make the issue?
So, in here, we need your help as well.

Regards,
Handy

WebGrid resize scrollbar height set to 2px

qafrank1 — Fri, 17 Feb 2012 14:01:13 GMT

Have you identified the source code that makes this occur?

Will there be a fix coming?

WebGrid resize scrollbar height set to 2px

handy@intersoftpt.com — Tue, 15 Nov 2011 04:56:06 GMT

Hello,

Yes, we know. We also appreciated that you showed the error to us. Perhaps, there is some conditions that force our script to resize the scollbar. This might be true, but we still not sure. We need to able to replicate the issue to see what is really happened.

Regards,
Handy

WebGrid resize scrollbar height set to 2px

qafrank — Wed, 30 Mar 2011 17:26:47 GMT

After resizing the grid, the scrollbarHeight is set to 2px. How can I change this size?

This occurs in the table tbFreeze_[myGrid].tbody.tr.td.div

The div has the style attributes:

overflow-x: scroll;

overflow-y: hidden;

width: 100%;

height: 2px;

The markup appears as below: