Intersoft Community - WebGrid Enterprise - Major Bug!

Major Bug!

yudi — Mon, 29 Oct 2012 00:20:28 GMT

I tried to create a simple project of WebGrid using Intersoft Empty WebSite template. The SmartWebResources feature is enabled on the Web Site. On Default.aspx page, a WebGrid which is bound to Customers table of Northwind is added.

I also added the TextSettings based on the information in your post (on October 27, 2012) as seen in the following snippet.

<ISWebGrid:WebGrid ID="WebGrid1" runat="server" ...>
    ...    
    <LayoutSettings>
        <TextSettings UseWebResources="true" Language="UseCulture" />
    </LayoutSettings>
</ISWebGrid:WebGrid>

The project is deployed and Default.aspx is viewed from a client work station.

In order to test the performance issue, where the processor on the user computer will ramps up to 100% after leaving the grid for five minutes, Default.aspx is left opened for five minutes. However, I was still unable to reproduce the reported problem.

I have enclosed the simple project as attachment. Please have the project evaluated on your end and feel free to let us know if there is anything that I miss during my attempt to replicate the problem.

Note: you need to add Intersoft’s Assembly files in the project’s bin folder; set the runtime license key of WebGrid in the web.config file; add Northwind.mdb file in the App_Data folder. Northwind.mdb file should be available in "%ProgramFiles%\Intersoft Solutions\WebUI Studio for ASP.NET\Data" folder; and set the connection string.

...
here are further details. When we use the following settings in our grids, ENglish US shows fine, no issues. English Australia and UK do not show anything in the status bar. CHinese and other languages show fine in the status bar.
...

Please try to set the Culture property of LayoutSettings object to “en-AU” and let us know whether it helps or not.

<ISWebGrid:WebGrid ID="WebGrid1" runat="server" ...>
    ...    
    <LayoutSettings Culture="en-AU">
        <TextSettings UseWebResources="true" Language="UseCulture" />
    </LayoutSettings>
</ISWebGrid:WebGrid>

Look forward to hearing back from you.

Major Bug!

ehanig@extendemail.com — Sat, 27 Oct 2012 09:41:04 GMT

here are further details. When we use the following settings in our grids, ENglish US shows fine, no issues. English Australia and UK do not show anything in the status bar. CHinese and other languages show fine in the status bar.

If we remove those settings, then everything shows fine in the status bar, but it only shows in English, even when we change to Chinese or other languages.

Eric

Major Bug!

ehanig@extendemail.com — Sat, 27 Oct 2012 08:55:14 GMT

this is still happening, and i can show you it any time. in fact we now have over 100 reports of this.

How are you changing the grids culture, and what are the settings of your grid? can you please attach it here?

Eric

Major Bug!

yudi — Fri, 19 Oct 2012 04:33:46 GMT

Thank you for your recent inquiry regarding the major bug found in WebGrid product.

Based on your description, I started the investigation by creating a simple sample of WebGrid where the Culture property is set to en-AU. Open the page in browser and leave the grid page for about 5 minutes. Snapshots are taken when the page is loaded in browser and 5 minutes later.

Unfortunately, I was unable to replicate the performance problem – where the processor on the user computer ramps up to 100% after leaving WebGrid for about 5 minutes. I’m using Windows Task Manager to determine the CPU usage.

I was also unable to reproduce the problem where there is nothing shown in the status bar of WebGrid. As you can see in the attached snapshot, the information displayed in the status bar of WebGrid is available.

Please let us know your response if you find anything that I might miss during my attempt to reproduce the reported problems.

Major Bug!

ehanig@extendemail.com — Thu, 18 Oct 2012 09:13:43 GMT

We have found a major bug. We have many grids in our system, and all of them are displaying a major issue. If the browser is set to US english, everything works fine.

If you switch to English Australia (we switch our system to that culture), two things happen:

1) If you leave the gird for 5 minutes, the processor on the users computer ramps up to 100%.

2) Nothing in the status bar for the grid shows. It does show if we use US english.

I have seen postings about this in the past, but no solution that i have seen.

Eric