Intersoft Community - ClientUI - Problem with Runtime License

Problem with Runtime License

info@mediasoftonline.com — Mon, 17 Jan 2011 06:18:45 GMT

Ok, remote desktop connection is a good idea. what application do you use for connection?

I'm wait for your conctact about session time ad connection application. My default application is TeamViewer.Contact me at grassomarco@libero.it

My local time is GMT +1.00, my working hour is 9.00-19.00.

Problem with Runtime License

MarTin — Mon, 17 Jan 2011 05:18:12 GMT

Hello,

Your version number is already correct, which is version 3.0.5000 since you are using ClientUI build 3.0.5000.1.

May I request to have a remote desktop connection session into your PC?

You just prepare the project and let us check the setup configuration of your runtime license.

Our local time is GMT + 7.00 and our working hour is from 8.00 - 17.00. However, we also have representative in LA, which is available during LA time zone.

Therefore, you may try to use Live Chat feature to talk to one of our technical support and request to have a remote desktop connection based on your issue. I believe our technical support will give you assistance to solve your problem.

Thank you.

Problem with Runtime License

info@mediasoftonline.com — Mon, 17 Jan 2011 04:20:10 GMT

This is the screenshot error...

I've tried to totally uninstall Client UI from production server but the problem is not solved.

This is the license.islicx file:

</Licenses>

Is in the right format?

This the "About Client UI" screenshot, I've a valid license key. Pheraps is the version number wrong?

3.0.5000.1 instead 3.0.5000

Help me!

Problem with Runtime License

MarTin — Fri, 14 Jan 2011 11:02:58 GMT

Hello,

The license.islicx should be placed in the root folder of your project. There's no need to place it in XAP file. Once you have set the license.islicx, you can simply save and build your project.

Try to check your license.islicx property by right-clicking on the file and choose Properties. Ensure that you have set Build Action to Embedded Resource. Then, save and deploy your project.

I have sent you an email to your inbox (info@mediasoftonline.com) regarding my requirement if you still get the "unlicensed version" after following the step I provided above.

Hope this helps.

Thank you.

Problem with Runtime License

info@mediasoftonline.com — Fri, 14 Jan 2011 08:29:45 GMT

Please contact me for a solution.

My application is completed and my customer need to performing a trial session.

I'm followed your step-bystep procedure for many example application but the problem is not solved.

I hope you can solve my trouble.

Problem with Runtime License

info@mediasoftonline.com — Fri, 14 Jan 2011 05:22:08 GMT

Thank you, but the problem in not resolved...

The lincense.islicx must be place also in IIS folder, or in the XAP file?

And after I include the file in Visual Studio I must rebuild all?

I'm open E-Bilancio-Forms.dll and I find embedded license.islicx, so I think that the procedure is Ok...Pheraps is wrong my runtime license key?

The license is from Developer Network, of course...I'm seriously concerned!

Thanks.

Problem with Runtime License

MarTin — Thu, 13 Jan 2011 13:33:53 GMT

Hello,

Have you obtained the Runtime license key from your Developer Network account?

Your licenses.islicx is already in the right place.

You need to apply Application Licensing on your Silverlight application assembly, which is E-Bilancio-Forms.dll.

The following link has already descibed a step-by-step instructions:
http://www.intersoftpt.com/Support/WebUIStudio/Tutorial/Text/Runtime-License-Manager-for-Silverlight-application/

If you input the Runtime license key correctly, you may not get the "Unlicensed version" error.

You might want to refer to the following article for General licensing issue on deployment phase.

Hope this helps.

Thank you.

Problem with Runtime License

info@mediasoftonline.com — Thu, 13 Jan 2011 11:26:06 GMT

The message happen in my deployment environment (IIS 7).

After creating the licenses.islicx file I rebuild all and copy the aspx file obtain in my inetpub/wwroot/.../CLientBin folder. I must include in this folder licenses.islicx?

Screen.jpg is a screenshot of my Visual Studio 2010 environment.

Is licenses.islicx? on the right position?

And on wich dll I must apply runtime license key, E-Bilancio-Forms.dll or E-Bilancio-Forms.Web.dllE-Bilancio-Forms.dll?

Can you give me a step-by-step solution?

Please, help me!

Thanks!

Problem with Runtime License

MarTin — Thu, 13 Jan 2011 10:28:31 GMT

Hello,

Does "Unlicensed version" message happen in your development or deployment environment?

When you purchase Intersoft product, you will be given a license called Design-time license key which you can obtained from your registered email in Intersoft. This key is used to activate your control during installation. You are required to use License Manager in order to activate your product's license. Access License Manager and Add License, then choose the product which is ClientUI in this case and then input the license key. Your license has been activated and ready to be use for development.

Now, if you want to deploy your application into the production server, you will need a Runtime license key which you can obtained from your Intersoft Developer Network account. You can access http://dev2.intersoftpt.com and put your username and password.

Once you have login to your account, access My Components and choose the product which is ClientUI. Then, you need to generate the runtime license key. After you have the runtime license key, then you can proceed to here and use the Runtime license key that you just obtained from Developer Network account. Remember to check whether your input license has a blank/white space. It usually happens when you copy and paste the key, it will add a blank/white space in the end. So, please ensure that you have removed it.

Hope this helps and let me know the progress.

Thank you.

Problem with Runtime License

info@mediasoftonline.com — Thu, 13 Jan 2011 06:58:18 GMT

Hi,

I've tried to activate my application with the runtime license key: I followed all the steps of the procedure here but always appeare the message: "Unlicensed version" on the Intersoft Controls.

I'm using Intersoft ClientUI for Silverlight 4.

Can someone help me?

Thanks!