Hello,

I apologize for this inconvenience.

You could get the RunTime License Key, from Intersoft website (http://www.intersoftpt.com/).
First of all, please try to log in to the Intersoft website, with your registered account.
Once you logged in, go to your License Key information (https://www.intersoftpt.com/Account/Licenses).
In that page, find (in this case) WebGrid v8 control, then press the “Register License” button to get the RunTime License Key.



For further information about Runtime LicenseKey, please follow this link below:
http://www.intersoftpt.com/Support/WebUIStudio/Tutorial/Text/What-is-Design-Time-license-key-and-Runtime-license-key/

To handle general licensing issue on deployment phase, please follow this link below:
http://www.intersoftpt.com/Support/WebUIStudio/Tutorial/Text/General-licensing-issue-on-deployment-phase/

Hope this helps.

Regards,
Hans K.

Hi, Hans.  Thank you so much for your reply.  When I went to the licenses page, it asked me to link account.

I am not sure whether I have an Intersoft Link Account.  I put my current usernamd and password to this and hit the Link Account but it did not work.  How do I obtain this Intersoft Link Account?  

Hans, thank you so much for your patience!  When we dug our documentation, I found a runtime licence key.  When I put that into the web.config, everything worked fine!   Thanks again for your time.

Hello,

You're welcome.
I’m glad to hear that you could found the solution.
Should you have further question, please do not hesitate to contact us.

Regards,
Hans K.