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Error when creating a new Crosslight 2 project

19 replies. Last post: May 21, 2014 10:39 PM by Yudi
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Posted: May 8, 2014 2:26 PM

After installing I get this error when creating a crosslight 2.0 project in Visual Studio.

I tried repairing the installation and still get the same result. Where do I find the logs and do I need to additional changes to get the new project to work?

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Yudi Member
Posted: May 8, 2014 11:17 PM in response to Nicholas Turner

From the screenshot, it shows that the project wizard is unable to load Intersoft.Crosslight.ProjectWizard assembly which located in GAC. In order to overcome this problem, please add the assembly from "%programfiles(x86)%\Intersoft Solutions\Crosslight 2\Common\TemplateWizard\Intersoft.Crosslight.ProjectWizard.dll" into GAC.
For 32-bit OS, the assembly is available in "%programfiles%\Intersoft Solutions\Crosslight 2\Common\TemplateWizard\Intersoft.Crosslight.ProjectWizard.dll".

In order to do so, you can use Global Assembly Cache tool (gacutil.exe) which allows you to view and manipulate the contents of the global assembly cache and download cache. This tool is automatically installed with Visual Studio. To run the tool, use the Developer Command Prompt (or the Visual Studio Command Prompt in Windows 7). At the command prompt, type the following:

gacutil /i c:\Intersoft.Crosslight.ProjectWizard.dll

Note: on the snippet code above, I copy the assembly to "c:\Intersoft.Crosslight.ProjectWizard.dll" and install it into GAC.

Could you please inform us the detail of your development environment? For example:

  • Operating System: Windows 8.1 64-bit
  • Visual Studio 2012 Update 4
  • Intersoft Premier Studio 2014 R1

We will use the information for further investigation to determine why the setup file doesn’t automatically (or fail) install the assembly into GAC.

Posted: May 9, 2014 8:46 AM in response to Yudi

Windows 7 Ultimate Sp1  -  64 bit  - 2 gigs of Ram

I'm running via VM Fusion on a MacBookPro 2012 i7 core

Visual Studio 2013 Premium

Mobile Studio 2014 R1

One thing I would request is that your install shield allows me to specify the installing location. It's very odd however, the Intersoft selection has completely disappeared from my project selection.


Posted: May 9, 2014 9:07 AM in response to Nicholas Turner

Hi Nichols, you seem to have more Crosslight experience than I have. I just posted a question about a Crosslight 2 problem I encountered. See post "Crosslight 2 - List Navigation on Android". Do you have any trouble with list navigation on Android device with Crosslight 2? It would be nice to hear from the experiences of other users. 

Thanks. 

Thomas

Posted: May 9, 2014 12:23 PM in response to Yudi
I'm having big issues. I uninstalled the Mobile studio and re-installed, but the ProjectWizard no longer comes up in my list of projects ( The Intersoft selected under c# projects ).

I tried installing the 2014 intersoft studio trial and I still don't get a Intersoft Section for new projects.

Also I notice the LicenseManager doesn't have a drop down for Crosslight v2

I have been able to get at least the intersoft section to appear, but no crosslight. Is there a way I can just add this manually? The install from our team portal is frustrating.
Posted: May 10, 2014 12:06 AM in response to Nicholas Turner
So I install the Mobile Studio 2014 Full Setup and it removes my intersoft category, so I can't create a project at all.

Can y'all please fix this?

Also I noticed that the Mobile Studio install tries to install on my host share for my Vm Fusion. It should not do this and would be best to allows us to direct it on which folder to install. In order to install I have to shut off all host shares, which shouldn't be required.

How can I add the project template manually since the install does not work?
Posted: May 12, 2014 1:38 PM in response to Nicholas Turner
Ok, so after many hours I have it fixed.

Apparently, the install app is somewhat bugged or needs to be improved. When you install and select repair or add features it installs a completely new instance of the app. I have to remove 3 or 4 versions and it finally worked.

Bug: The install tries to access my share host folder linking my VM Fusion to my host laptop ( MacBookPro ) and installs some necessary files onto the host. I had to disable all connection to my host, relog then install.

Issue: when uninstalling from a virtual it access the Documents directory for the host ( which should not happen ) and throws an error to path "Documents". I had to reconnect and uninstall for this to work. The disable again for a decent install.

Bug: when installing onto 2013 Toolbox it always errors and I have to register manually.

Bug: after installing application templates do not show

Bug: Installing from your Downloads section in your account dashboard never works for both Mac and PC. Mac reports of an invalid archive, so it's impossible.

Needed feature:
Be able to chose directories the install occurs in, so we can keep it from installing on my Mac and use the Virtual VM Fusion client.

Posted: May 13, 2014 3:20 AM in response to Nicholas Turner

Hi Nick,

Really sorry for the frustration you've experienced in installing our product. We have updated the installer to include the ability to specify the folder to install Crosslight into. One thing to note that when specifying the install folder, don't forget to include the backslash (\) at the end, for example: C:\Test\ instead of C:\Test. Hopefully this will resolve your issues. This installer should also fix the ProjectWizard assembly not properly installing to the Global Assembly Cache.

 
nicholas@intersoftsolutions.com Intersoft Solutions BizOne Office Building, 2nd floor Boulevard Artha Gading Street A6B, 28 14240 – North Jakarta, Indonesia Phone: +(6221) 45873997; +(6221) 45873998 Fax +(6221) 45873998 ext 104
Posted: May 14, 2014 7:43 PM in response to Nicholas Lie
Is this the link in my dashboard or the trial? Also must 2013 be installed first?
Posted: May 14, 2014 7:45 PM in response to Nicholas Lie

. This installer should also fix the ProjectWizard assembly not properly installing to the Global Assembly Cache.

So ? about that can I mitigate this by manually registering it? Btw, I get a -3 error code when intsalling.

Do you think the vsix file is incorrect? Since the only reason why my category would not show up is because it's not properly installed, correct?

I opened a 1.5 crosslight app and it works fine, so I would assume this is a vsix error only.

Posted: May 15, 2014 10:22 PM in response to Nicholas Turner
So I did this Mr Lie

I was so frustrated and about to give up after going through logs and stuff.

So I installed from the License page only. First I installed the Mobule Full Windows and everything was ok.

I took a snapshot, so I could at least use the first one. THen I downloaded the 2014 Win Full on the same license and it worked just fine and everything is ok.

I took 2 snapshots if you would like them for evaluation. I did notice It still says im no evaulation. Is there a plan to add a license drop down for 2.0 for Windows?

Thanks
Nick
Posted: May 15, 2014 11:34 PM in response to Nicholas Turner

Hi Nick,

You can download the new installer from our Request Trial site. This new installer will allow you to specify the location of the Mobile Studio to be installed. The installer is available through either dashboard or RequestTrial page.

By default, the installer will remove the old ProjectWizard assembly and replace it with the new one. To make sure, open up the Developer Command Prompt for Visual Studio, and run this command: "gacutil /l Intersoft.Crosslight.ProjectWizard" (without quotes). You should find the ProjectWizard updated to version 2.0.0.0, as seenin the attachment.

The VSIX is only used for the installation for Entity Designer Extensions for Visual Studio, the Crosslight ProjectWizard's integration doesn't use VSIX, but instead, a combination of ProjectWizard assembly installed to the Global Assembly Cache and the ProjectTemplates folder in My Documents/Visual Studio 2012/ProjectTemplates/Visual C#/Intersoft Solutions/Mobile/CrosslightApp.zip.

To see the dropdown for Crosslight v2.0, you'll need to open up registry editor. Check the HKLM/Software folder. Make a backup of the registry. If you're running a 64-bit version of Windows, you'll find a Wow6432Node folder. if you happen to find the "Intersoft Solutions" folder as a sibling of the Wow6432Node folder, you'll need to delete the whole folder for the Crosslight 2.0 to properly show up in the Update Manager.

In short, you should not have the Intersoft Solutions folder under HKLM/Software (this only applies to 64-bit Windows), as seen in the attachment. Re-run the LicenseManager from the C:\Program Files (x86)\Intersoft Solutions\Crosslight 2\common\LicenseManager\ISNet.WebUI.LicenseManager.exe, then you should be able to install Crosslight license properly.

 
nicholas@intersoftsolutions.com Intersoft Solutions BizOne Office Building, 2nd floor Boulevard Artha Gading Street A6B, 28 14240 – North Jakarta, Indonesia Phone: +(6221) 45873997; +(6221) 45873998 Fax +(6221) 45873998 ext 104
Posted: May 16, 2014 9:18 AM in response to Nicholas Lie
Ok. I'll do the registry thing, but no way will I install that again. I used the new installer for the trial and I never got a menu for intersoft after 10 re-installs. That was a week of sadness...

I feel I got lucky and I don't want to take a chance on issues with dll's again.

Thanks
Nick
Posted: May 16, 2014 10:20 AM in response to Nicholas Lie

To see the dropdown for Crosslight v2.0, you'll need to open up registry editor. Check the HKLM/Software folder. Make a backup of the registry. If you're running a 64-bit version of Windows, you'll find a Wow6432Node folder. if you happen to find the "Intersoft Solutions" folder as a sibling of the Wow6432Node folder, you'll need to delete the whole folder for the Crosslight 2.0 to properly show up in the Update Manager.

In short, you should not have the Intersoft Solutions folder under HKLM/Software (this only applies to 64-bit Windows), as seen in the attachment. Re-run the LicenseManager from the C:\Program Files (x86)\Intersoft Solutions\Crosslight 2\common\LicenseManager\ISNet.WebUI.LicenseManager.exe, then you should be able to install Crosslight license properly.

I deleted the registry item, but the crosslight 2 option does not appear. Even when I delete the first Crosslight 1.0.5 version.

Any Ideas?

Posted: May 17, 2014 3:21 AM in response to Nicholas Turner
Dear Nicholas, You will need to delete the Intersoft Solutions registry item, then re-run License Manager. This issue usually occur when the registry was somehow not cleaned up during previous uninstallation. We have logged this issue and will improve the overall experience in the upcoming release. Please let us know if this works well in your end. Thanks! Hope this helps.
 
Providing the most excellent technical support for Intersoft customers. Your satisfaction is our success.
Posted: May 19, 2014 12:13 PM in response to Product Support
I deleted the entry and rebooted my machine and still no 2.0 crosslight. See attached screen shot
Posted: May 19, 2014 12:37 PM in response to Nicholas Turner

We've improved the License Manager to address the missing product issue when upgrading to a new release. Could you please try the License Manager and see if it works fine in your end?

Note that one of the registry entries should contain Crosslight 2, i.e., whether it's in the 64 bit registry or in 32 bit. If you cannot find it in both registry entries, you might have deleted incorrect entry previously. 

Hope this helps!

 
Providing the most excellent technical support for Intersoft customers. Your satisfaction is our success.
Posted: May 19, 2014 2:17 PM in response to Product Support
Can you add the 64 bit version please. I believe that is the 32 bit. I'm running win 7 ultimate 64 bit VM
Posted: May 19, 2014 9:20 PM in response to Nicholas Turner

Hello,

I tried to run the attachment on 64bit and it works fine. Did you get any error? Please let us know in details.

Regards,
Handy

Yudi Member
Posted: May 21, 2014 10:39 PM in response to Handy Surya

@Nicholas Turner

I sent a message to the registered email account. Please kindly check your inbox and let me hear your response.

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